Learning and Development Manager

Learning And Development Manager

Karbon is the global leader in practice management software for growth-minded accounting firms. We provide an award-winning, highly collaborative cloud platform that streamlines work and communication, enabling the average accounting firm using Karbon to save 18.5 hours per week, per employee.

We have customers in 34 countries and have grown into a globally distributed team, with our people based throughout the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, have a fantastic team culture built on our values, are growing rapidly, and making a global impact.

We are looking for a builder, someone who thrives on creating structure and clarity from the ground up. The L&D Manager will design and deliver scalable learning systems that accelerate onboarding, deepen leadership capability, and strengthen the culture that drives Karbon's success.

While this is a builder role, you should also be very comfortable and energized by facilitation and training delivery. However, at its core, this role is about designing the frameworks, programs, and rhythms that make learning a business driver, improving productivity, retention, and leadership readiness across a global, hybrid organization.

What You'll Do

Design and deliver scalable learning systems

Build a unified "Learning at Karbon" framework that connects onboarding, leadership development, and ongoing capability building.

Design programs that accelerate time to productivity for new hires and improve manager effectiveness at all levels.

Develop the Karbon Manager Core program focused on coaching, feedback, and accountability.

Refresh and evolve the Emerging Leaders Program into a globally scalable, blended model with AI-enabled learning experiences.

Operationalize learning across the employee journey

Own and enhance Karbon's Onboarding Academy, ensuring every new hire has a consistent, role-specific 30-60-90 ramp.

Partner with HRBPs and functional leaders to identify learning needs linked to business outcomes.

Embed learning tools and resources in the flow of work, self-serve, searchable, and accessible globally.

Measure impact and enable scale

Define clear success metrics for all programs tied to productivity, internal mobility, and retention.

Partner with our Ops and Finance functions to track and report on learning ROI and capability development.

Leverage AI and data to personalize learning and automate delivery where possible.

Champion culture and leadership at scale

Curate learning experiences that reinforce Karbon's values and ways of working.

Equip leaders with resources and rituals that help them drive connection, accountability, and performance within their teams.

Build recognition for internal facilitators and learning champions across the company.

What Success Looks Like

Within three months, learning programs are unified under a single "Learning at Karbon" identity.

Managers are using consistent frameworks for feedback, coaching, and development.

Onboarding ramps are shortened with measurable improvements in early productivity.

The Emerging Leaders Program is scaled globally with high engagement and visible progression.

L&D outcomes are linked to retention, internal mobility, and performance data.

What You'll Bring

6+ years of experience in L&D, talent development, or organizational development, ideally within a fast-growing SaaS or tech environment.

Proven experience building and scaling learning programs such as leadership, onboarding, or capability frameworks.

Strong instructional design and program management capability.

Skilled in using modern L&D technology including LMS or LXP platforms, AI learning tools, and analytics.

Confident partnering with executives and translating strategy into practical, measurable solutions.

Comfortable working across time zones and cultures, designing globally relevant experiences.

A pragmatic, commercial mindset that measures success through business outcomes, not completion rates.

Why Work At Karbon

Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines

Excellent benefits package including :

Paid Flexible Time Off with an encouraged 3 weeks use per year

Company paid medical for you and eligible spouse / partner and dependents

Company paid dental and vision and eligible spouse / partner and dependents

Fully company funded short and long term disability

Fully company paid life insurance

401(k) with company matching

Flexible Spending Account

Up to 8 weeks paid parental leave

Work-from-home stipend

Work with (and learn from) an experienced, high-performing team

A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback

Be part of a fast-growing company that firmly believes in promoting high performers from within