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Network Operations Technician
Network Operations TechnicianVirtualVocations • Renton, Washington, United States
Network Operations Technician

Network Operations Technician

VirtualVocations • Renton, Washington, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for an Ops Tech II.

Key Responsibilities

Own incidents from cradle to grave, isolating and resolving issues reported by customers

Perform maintenance and troubleshooting in a blended NOC and repair shop environment

Document all actions and maintain accurate ticket reviews

Required Qualifications

1-3 years of managed DWDM network support / troubleshooting experience

Experience with Ciena, Infinera, or Cisco equipment is highly desired

Must be a US Citizen with NSA clearance required

Understanding of fiber networks and ability to read data layout records

Experience in a fast-paced customer service environment is essential

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Network Technician • Renton, Washington, United States

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