Service Coordinator (28715) (Troy)

Title : Service Coordinator

Location : Troy, MI

Job Type : Contract-to-Hire

Compensation : $25.00 - $30.00 per hour

Industry : Manufacturing

About the Role

We are seeking a Service Coordinator to join a leading manufacturer in the power solutions industry. This organization specializes in innovative energy technologies, including microgrid systems, and operates across North America with facilities in Minnesota, Michigan, Texas, New Hampshire, Wisconsin, Colorado, North Carolina, Kentucky, and Quebec. The company is committed to sustainability and cutting-edge solutions that power the future.

Job Description

The Service Coordinator is responsible for managing and coordinating service delivery for customers. This role ensures services are executed on time, within budget, and to the highest standards. You will act as the primary point of contact for customers, internal teams, and service partners, handling scheduling, documentation, and communication throughout the process.

• Key Responsibilities :
• Serve as the main liaison for customer communication and service coordination.
• Prepare quotations and manage service delivery timelines.
• Schedule services and assign resources, including internal technicians or external partners.
• Identify and advance installed-base service opportunities with customers.
• Administer follow-up cadence for aftermarket service opportunities using digital tools.
• Maintain accurate service schedules and ensure timely updates to clients and providers.
• Gather and communicate onsite requirements (safety, training, work scope) to technicians.
• Keep detailed records of client interactions, service plans, and delivery status.
• Collaborate with internal teams (sales, operations, finance) for seamless execution.

Qualifications

Benefits

Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your familys needs. For details, please review the DAHL Benefits Summary : https : / / www.dahlconsulting.com / benefits-w2fta / .

How to Apply

Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once weve reviewed your application details, a recruiter will reach out to you with next steps! For questions or more information about this role, please call our office at (651) 772-9225.

Equal Opportunity Statement

As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!