Psychosocial Services Supervisor, Houston, TX

Job Description

Job Description

About KIND

Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child’s rights and well-being are protected throughout their journey to safety.

Building on its extensive programming and successful model in the United States, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children.

Position Summary

KIND seeks a Psychosocial Services Supervisor to manage daily social services operations of 2-3 field offices to include in-house programming, data management, reflective supervision, subject matter expertise and training on trauma-informed and client centered interventions, and crisis responses. The incumbent will also oversee specific program areas and support the national Psychosocial Services team with other essential management duties, including fostering a culture of wellness, supervising MSW interns and leveraging community resources. The Psychosocial Services Supervisor will staff a small caseload of critical cases and provide clinical consultation for the legal teams.

Essential Functions

• Staffs a small caseload of critical referrals in office where the supervisor is located.
• Oversees daily management and operations of 2-3 field offices (grouped regionally or by commonalities of programming, reporting laws, etc.).
• Ensures Social Services Coordinators (SSCs) adhere to policies and procedures.
• Provides weekly reflective supervision to Social Service Coordinators and meet monthly with Managing Attorney at field offices.
• Develops a framework for new supervision structure to support implementation across other offices.
• Provides therapeutic support and crisis management with the legal team.
• Coordinates Crisis Planning and protocols as part of the agency-wide implementation.
• Supervises MSW interns housed in field office where supervisor is located.
• Monitors, reviews, and makes recommendations for in-house therapeutic activities, resource fairs and preventive programming.
• Completes reports to meet both internal and external program requirements in a timely manner.
• KIND will evaluate proven local practices and institutionalize and share them across all of KIND’s offices.
• Develops a consistent, high-quality approach to supervision, and expansion of in-house programming.
• Supports assigned offices’ therapeutic programming and specific initiatives around client support.

Qualifications and Requirements

Our Benefits

For a complete list of benefits, please click here.

Our Focus on Wellness

KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities.

For more information regarding our Wellness initiatives please visit this link.

Application Instructions

To be considered for this role, please submit an employment application at  supportkind.org / join -the-team, along with your resume and cover letter.

Disclaimer :  KIND is committed to an ethical recruitment and hiring process and maintains a firm “no fees” recruitment policy. We will never charge a fee or ask for money as part of the application process. KIND also conducts all interviews via telephone or video conference, and at no time will KIND engage in a text or mobile app-based application or interview process. For more information, please visit the following website :   https : / / supportkind.org / join -the-team / kind-employment-practices / .

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.