Talent.com
Director-Operations, Diamond & Gemstone
Director-Operations, Diamond & GemstoneTiffany & Co. • New York, NY, US
Director-Operations, Diamond & Gemstone

Director-Operations, Diamond & Gemstone

Tiffany & Co. • New York, NY, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Director Of Operations, Diamond And Gemstone

The Director of Operations, Diamond and Gemstone manages Serialized & Melee Diamond and Gemstone Operational Departments (including Lab Tech Dept) within the Tiffany Gemological Lab and Gemstone Acquisition. Ensuring the receipt, processing, inventory management and onward supply of all diamonds and gemstones take place with accuracy and efficiency. This position supports and develops Developmental staff and builds a culture that represents extraordinary customer service to our internal and external customers.

Key Accountabilities

  • Lead ongoing in-depth inventory analysis to continuously identify, develop and execute plans for stone movement. Manage the receipt, processing, inventory and supply of all diamonds ensuring efficiency of processes and accuracy of transactions.
  • Lead the creation, coordination and implementation of operational IT initiatives to increase operational efficiency and reduce risk within processes.
  • Enhance accuracy and efficiencies throughout the diamond and gemstone supply chain to enhance Tiffany & Co.'s competitive position in the industry.
  • Partner with the Global Grading Labs to develop and implement process efficiencies, furthermore enhancing process effectiveness.
  • Identify, evaluate, develop and continuously support all new or existing diamond industry technology and manage the implementation of all pertinent products including but not limited to laser inscription, clarity plotting and proportion-based measuring.
  • Partner with key business partners to create a plan for grading labs to achieve the diamond & gemstone flow needed to support company initiatives (fill rates, FIFO, technical initiatives, etc.)
  • Provide services to Acquisition team for operational tasks to include PO Writing and PO Maintenance.

Leadership

  • Oversee Diamond and Gemstone Operations with respect to operational personnel, budget, accuracy and value-added service.
  • Drive staff performance and accountability by setting and communicating clear performance expectations. Optimize utilization of the performance management process, cross training opportunities, maximize staff potential and foster a flexible work environment.
  • Consistently exhibit professional presence and behavior to inspire trust and integrity.
  • Represent the department in dealing with both internal and external business partners. Ensure strategic direction is aligned with key stakeholders and the goals of the business.

    • Inventory Management & Compliance

  • Identify opportunities and create business case for enhanced inventory control procedures including the implementation of technology to further support our business.
  • Establish inventory control procedures for both in-process and Tiffany Owned merchandise for all operational processes in grading labs (for both operational and technical departments) as well as inventory adjustment and cycle count approval procedures, including the record retention of associated documentation.
  • Manage the accuracy of inventory through a cycle count program aligned with Audit / Tiffany Compliance procedures.
  • Ensure compliance for Sarbanes-Oxley reporting, audit driven Initiatives, key safety accountabilities and the Business Conduct policy.

    • Business Acumen

  • Understand the overall business in order to provide effective strategies for achievement of goals and objectives.
  • Demonstrate an understanding of the cost / benefit analysis of action plans and their impact to the overall business.
  • Develop and track KPI's, goals and future project innovations.
  • Manage operational organizational structure to support changing climate and alignment with strategic initiatives.

    • Health, Safety and Corporate Policy Adherence

  • Actively demonstrate safety leadership by maintaining ongoing communication with all leaders and employees to ensure that safety is a key priority across the Pelham diamond operations to improve overall engagement in safety, wellness and environmental initiatives.
  • Ensure that all employees adhere to all company initiatives and policies including but not limited to Business Conduct and Corporate Governance.

    • Required Qualifications

  • Bachelor's Degree
  • 10 years managerial experience and employee development
  • Excellent computer skills, J.D. Edwards, MS Office
  • Must have creative, analytical and problem-solving skills
  • Ability to think strategically and independently
  • Excellent verbal and written communication skills with the ability to effectively interact with leadership
  • Strong interpersonal skills
  • Must comply and promote all company policies & procedures regarding safety, confidentiality, security, attendance, dress code
  • Some travel required

    • Preferred Qualifications

  • Knowledge of Tiffany business practices
  • Experience with JDE Software
  • 7-10 years' experience in Operations
  • Stone and process flow experience preferred

    • The hiring range for this position ranges from $165,495.00-$215,000.00. The rate of pay offered will be depending upon candidates' relevant skills and experience.

    [job_alerts.create_a_job]

    Diamond • New York, NY, US

    [internal_linking.similar_jobs]
    Senior Director, Operations, Warehousing, & Fulfillment

    Senior Director, Operations, Warehousing, & Fulfillment

    Ghost • Secaucus, NJ, US
    [job_card.full_time]
    Ghost is a data-driven distribution platform for the best brands in the world.We partner with leading streetwear, apparel, footwear, beauty, and home goods brands to unlock new revenue for all type...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Ops

    Director of Ops

    Walkup Studio • New York, NY, US
    [job_card.full_time]
    You'll be the operational heartbeat across resourcing, finance ops, legal / contract workflows, and delivery—ensuring our teams ship excellent work on time, and on scope.Build agency operat...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director, Market Operations

    Director, Market Operations

    Honest Health • New York, NY, US
    [job_card.full_time]
    You're a collaborative professional, driven by the potential to make a meaningful impact in healthcare.The challenges of healthcare don't deter you—instead, you see them as opportunit...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director of Operations - New York City

    Director of Operations - New York City

    SourceCode Communications • New York, NY, US
    [job_card.full_time]
    What began in 2017 as an idea on the back of a napkin has quickly become an award-winning, fastest-growing communications firm working with some big-name consumer and B2B technology brands.At Sourc...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director of Operations - Tower 49

    Director of Operations - Tower 49

    Industrious • New York, NY, US
    [job_card.full_time]
    Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Operations

    Director of Operations

    Kommissary • New York, NY, US
    [job_card.full_time]
    In-Office, Bronx, NY & LIC, NY.Kommissary is a social enterprise on a mission to spread joy through food.We produce and deliver high volumes of meals spanning a diverse array of cuisines to eve...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Business Operations

    Director of Business Operations

    Sourgum • Jersey City, NJ, US
    [job_card.full_time]
    B+ waste and recycling industry through cutting-edge technology that makes waste removal simpler, smarter, and more cost-effective. Our innovative haulsourcing platform powers high-quality waste and...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director of Brokerage Operations

    Director of Brokerage Operations

    moomoo • Jersey City, NJ, US
    [job_card.full_time]
    SEC registered broker-dealers alongside a cryptocurrency brokerage — all operating under the reputable wing of Futu Holdings Limited (Nasdaq : FUTU). Our core mission revolves around innovating...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Operations

    Director of Operations

    PROMESA R.H.C.F. • New York, NY, US
    [job_card.full_time]
    Acacia Network, the leading Latino integration care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director Rental Operations

    Director Rental Operations

    SIXT USA • New York, NY, US
    [job_card.full_time]
    Are you a strategic leader with a passion for operational excellence? At SIXT, the Director of Rental Operations plays a pivotal role in driving performance across the region.In this high-impact ro...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Operations (DOO)

    Director of Operations (DOO)

    Aurify Corporate • New York, NY, US
    [job_card.full_time]
    Position Title : Director of Restaurant Operations.Strong experience with Systems : If you’re not aware of how to build it, you understand how it works and make it sing.Financial acumen and ove...[show_more]
    [last_updated.last_updated_30] • [promoted]
    DIRECTOR OF OPERATIONS

    DIRECTOR OF OPERATIONS

    SAINT PAULS INC • New York, NY, US
    [job_card.full_time]
    The Director of Operations is responsible for continually focusing on achieving DHS shelter operations through cost control, client satisfaction and developing employees, while maintaining the inte...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Operations, New Ventures

    Director of Operations, New Ventures

    Maven Clinic • New York, NY, US
    [job_card.full_time]
    Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us.Maven's award-winning digital programs provide clinical, emotional, and...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director of Operations

    Director of Operations

    Inspira Education • New York, NY, US
    [job_card.full_time]
    Inspira Education Group is one of the fastest-growing edtech startups in the US.We started with a simple mission to democratize access to high-quality coaching so that every student in the world ha...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director, Events Operations

    Director, Events Operations

    Mercer Advisors • New York, NY, US
    [job_card.full_time]
    For 40 years, Mercer Advisors has worked with families to help them amplify and simplify their financial lives.How? By integrating financial planning, investment management, tax, estate, insurance,...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Resident Operations Director

    Resident Operations Director

    Zeta Charter Schools • New York, NY, US
    [job_card.full_time] +1
    Are you ready to lead the next chapter of educational excellence? At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students.We i...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Operations

    Director of Operations

    Upward On • New York, NY, US
    [job_card.full_time]
    This is an exceptional opportunity for a Director of Operations to manage the finances, operations, facilities, and tech departments of a reputable full service real estate brokerage company based ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Revenue & Operations - SaaS Growth

    Director of Revenue & Operations - SaaS Growth

    Mai Placement • New York, NY, US
    [job_card.full_time]
    Director of Revenue & Operations – SaaS Growth.This role is ideal for someone who has worked inside early-stage startups, knows how to scale revenue with a lean team, understands software...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]