Help Desk Support SpecialistStaffing the Universe • Richmond, VA, United States
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Help Desk Support Specialist
Staffing the Universe • Richmond, VA, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
Job Title
Job Summary : Managing and triaging incidents and requests through ServiceNow, providing daily support to both walk-in and remote users. The ideal candidate will possess excellent soft skills and thrive in a challenging user environment.
Key Responsibilities :
- Triage and Manage Incidents : Efficiently triage and prioritize incidents and service requests using ServiceNow.
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Help Desk Support • Richmond, VA, United States
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