Service Coordinator

Job Summary

The Social Service Coordinator plays a vital role in enhancing the quality of life and overall well-being of residents by identifying individual needs and connecting them with appropriate community resources and support services. This position focuses on building strong relationships with residents and community partners developing engaging health and wellness programs and advocating for residents to ensure they receive the assistance and care they need. There is an immediate opening for a full-time (40 hours per week) Social Service Coordinator at Southpointe Villa a 100-unit senior residential community located in Rialto California .

Key Responsibilities :

• Resident Assessment : Evaluate residents needs to identify services that can enhance their quality of life and promote independence.
• Service Coordination : Establish and maintain strong connections with local service providers facilitating access to social health and wellness resources.
• Program Development : Create and sustain educational health and wellness programs tailored to the needs of the residents.
• Resource Management : Develop and maintain a comprehensive directory of community resources and services available to residents.
• Advocacy : Act as a resident advocate empowering residents to advocate for themselves and liaising between residents and community services.
• Community Liaison : Build and maintain positive relationships with community agencies networking with service providers and identifying new services for residents.
• Communication : Foster effective communication between residents and service providers ensuring an open and supportive environment.
• Collaboration : Serve as an advocate and liaison with management other departments within the housing facility and external agencies providing social services health benefits training and more.
• Crisis Intervention : Provide information referrals and support for residents in need of crisis intervention and conflict resolution.
• Referral Monitoring : Track and monitor resident referrals to external agencies ensuring follow-up and service delivery.
• Record Keeping : Maintain accurate and up-to-date records including daily and monthly reports to document service coordination and resident interactions.
• Additional Duties : Perform other tasks as assigned to support the mission and goals of RHF.

Knowledge & Skills :

Education & Experience :

Compensation :

Actual base salary considers several factors including but not limited to geography job-related knowledge experience and budget. The start of the salary range is typically associated with the minimum experience required.

The role is considered non-exempt and may be eligible for overtime pay in accordance with federal and state law. The anticipated base pay range for the position is $23.00- $25.00 per hour.

Benefits :

Why RHF

At RHF we are dedicated to making a meaningful difference in the lives of our residents. We strive to create vibrant communities where individuals can thrive regardless of age or background. With over 60 years of experience in providing affordable housing and supportive services RHF is a mission-driven organization that focuses on the well-being independence and dignity of every resident we serve. We offer a collaborative and supportive work environment opportunities for professional growth and a commitment to making a lasting impact in the communities we serve. Join us in our mission to create positive change and improve livesbecause at RHF we believe in making every day better for those who need it most.

Required Experience :

IC

Key Skills

Senior Care,Customer Service,Developmental Disabilities Experience,Computer Skills,Microsoft Outlook,Case Management,Computer Literacy,Dispatching,Home Care,Administrative Experience,Social Work,Word Processing

Employment Type : Full-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 23 - 25