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Mobile Associate
Mobile AssociateJobscience • Washington, DC, United States
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Mobile Associate

Mobile Associate

Jobscience • Washington, DC, United States
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  • [job_card.full_time]
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Full-Time Mobile Associate - Washington, DC Market

Locations : Washington, DC | Northern Virginia | Baltimore, MD

Company : Forrest Solutions

Pay : 22- 24p / h

Shift : Must be flexible to work between the hours of 7am to 70pm. eg. 7am to 4pm, or 10am to 7pm

About the Role

Forrest Solutions is seeking a Full-Time Mobile Associate to provide on-site support and coverage across multiple client locations in the Washington, DC market, including Washington, DC, Northern Virginia, and Baltimore, MD. This role is ideal for a customer-focused professional with strong copy / print and imaging experience who thrives in a fast-paced, service-oriented environment.

Key Responsibilities

  • Execute all daily activities in accordance with Forrest Solutions' Standard Operating Procedures, policies, and guidelines
  • Deliver exceptional customer service and maintain a professional, friendly, and cooperative attitude at all times
  • Greet and assist customers promptly, ensuring a clean, productive, and welcoming workspace
  • Provide copy, print, and imaging services, including :

Binding, hole punching, stapling, and basic copier maintenance

  • PDF to Native, Native to PDF / TIFF, and electronic endorsements
  • CD / DVD reproduction and imaging requests
  • Perform quality control checks on all output (files, images, and printed materials)
  • Manage projects both on-site and through off-site production centers
  • Complete job tickets with minimal instruction and independently schedule jobs based on size and complexity
  • Troubleshoot equipment issues, clear jams, and perform key operator preventative maintenance
  • Monitor supply levels, order materials as needed, and maintain equipment usage logs
  • Assist other departments (Mail Center, Reception, Hospitality, Records) as needed
  • Maintain confidentiality and security of all client information
  • Adapt quickly to changing priorities in a high-volume production environment
  • Qualifications

  • High school diploma or equivalent (college degree preferred)
  • Prior copy / imaging experience required
  • Experience with PCs, servers, scanners, printers, and multifunction devices (MFDs)
  • Proficiency with Microsoft Office products
  • Strong written and verbal communication skills
  • Excellent attention to detail and ability to work efficiently under pressure
  • Ability to multitask, prioritize, and meet deadlines in a dynamic environment
  • Strong problem-solving skills and sound judgment
  • Team-oriented mindset with the ability to build positive working relationships
  • Ability to lift up to 50 lbs
  • Flexible, dependable, and committed to delivering added value to clients
  • What We're Looking For

  • A positive, adaptable professional who thrives in a fast-paced setting
  • Someone who takes pride in quality work and exceptional customer care
  • A clear thinker who can analyze situations, strategize solutions, and follow through
  • Why Join Forrest Solutions?

  • Opportunity to work across diverse, professional client environments
  • Be part of a supportive, service-driven team
  • Gain experience in a dynamic, client-facing role with growth potential
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Benefits :

    The compensation outlined reflects expectations for candidates who fully meet the role's qualifications in terms of education and experience. While the position is open to both internal and external applicants, if a current Forrest Solutions employee is selected and does not meet all criteria, the title, structure, and compensation may be adjusted accordingly based on internal guidelines.

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    Mobile Associate • Washington, DC, United States

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