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System Analyst
System AnalystHub Technology Group • Boston, MA, US
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System Analyst

System Analyst

Hub Technology Group • Boston, MA, US
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  • [job_card.full_time]
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Job Description

6-12 Month Epic Security Analyst

Mostly Remote - 1x per month on site in Boston

  • High-Volume Access Operations (Epic Tickets)
  • New user onboarding, role transition, offboarding, troubleshooting, and triaging tickets.
  • Support a high-volume ticket queue, consistently handling hundreds of tickets per week includin access creation, troubleshooting, terminations / offboarding
  • Troubleshoot access end-to-end (request intent, user attributes, role mapping, provisioning outcomes, in-application authorization) and document decisions / outcomes clearly for auditability.
  • 5+ years of experience with Epic Security work provisioning user accounts.
  • Epic import / export skills and experience.
  • Epic Security Cert a plus
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System Analyst • Boston, MA, US

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