Client Services Manager

A company is looking for a Client Services Manager I to manage client relationships and service delivery.

Key Responsibilities

Act as the primary owner of day-to-day client relationships and manage client expectations

Lead implementation of new clients and services, ensuring completion of service schedules and documentation

Educate and train clients on system usage and provide guidance on plan design and compliance considerations

Required Qualifications

3-5 years of benefits administration or employee benefits industry experience (10 years preferred)

3-5 years of direct client management experience

Proficiency with benefits systems and / or HRIS

Experience using project management tools

Strong proficiency with Microsoft Office (Word, Excel, PowerPoint)