Talent.com
Team Leader
Team LeaderH&R Block • Alton, IL, US
[error_messages.no_longer_accepting]
Team Leader

Team Leader

H&R Block • Alton, IL, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Team Leader Opportunity

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

As you inspire people to make confident, informed decisions about their lives, careers, and money, youll build client relationships that will grow stronger every year.

Joining us as a Team Leader, youll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office.

Youll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. Well help you advance your knowledge and skills youll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates.

It Would Be Even Better If You Also Had...

  • Multi-unit people management experience in the retail, restaurant, banking, or other related industry
  • 2+ years as a Tax Professional

What You'll Bring To The Team...

  • Partner with District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement
  • Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved
  • Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Build an engaging team environment by training and coaching associates to execute on Service Standards recognizing outstanding associate contributions
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules and ensure accurate timekeeping and overtime management
  • Prepare tax returns, as required
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Your Expertise

  • Prior experience working in a customer service, shift leader, or similar role
  • Experience supervising or managing people
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course
  • (if preparing tax returns)
  • Annual completion of continuing education and ability to meet all other IRS and applicable state requirements
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Passionate, determined and resilient with a customer-centric mindset
  • Able to work a flexible work schedule and flexibility in work assignments based on business needs
  • High school diploma / equivalent or higher
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

    Employee Assistance Program with Health Advocate.

  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The Community You Will Join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

  • Enrollment?in?or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
  • Pay Range Information

    The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and / or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

    Pay Range

    $15.00 - $65.00 / Hr.

    Sponsored Job #12512

    [job_alerts.create_a_job]

    Team Leader • Alton, IL, US

    [internal_linking.related_jobs]
    Team Lead

    Team Lead

    Tempur Sealy • St. Louis, MO, United States
    [job_card.full_time]
    Tempur Sealy is committed to improving the sleep of more people, every night, all around the world.As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we k...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Lead

    Team Lead

    Planet Fitness • Fenton, MO, US
    [job_card.full_time]
    Team Lead / Assistant Store Manager.The Team Lead / Assistant Store Manager is primarily responsible for managing the day to day club operations. Ensuring that all performance and objectives are met in ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Leader

    Shift Leader

    Taco Bell • Alton, IL, US
    [job_card.full_time]
    Support the RGM by running great shifts in a self-sufficient manner.Take ownership and responsibility to solve problems; seek help from others when appropriate. and be willing to provide help and g...[show_more]
    [last_updated.last_updated_30]
    Shift Leader

    Shift Leader

    Pizza Hut • Bridgeton, MO, United States
    [job_card.full_time]
    Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Leader

    Team Leader

    H&R Block • Saint Louis, MO, US
    [job_card.full_time]
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Leader

    Shift Leader

    Panda Restaurant Group • Saint Ann, MO, US
    [job_card.full_time]
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,...[show_more]
    [last_updated.last_updated_30]
    Team Lead

    Team Lead

    CESO, Inc. • Saint Louis, MO, US
    [job_card.full_time]
    Are you seeking purpose, challenge, and talented colleagues? With a diverse portfolio of retail, hospitality, light industrial, healthcare, and worship, CESO has the opportunity for you to expand y...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Leader

    Team Leader

    Sbarro Saint Louis Galleria #5599 • Saint Louis, MO, US
    [job_card.full_time]
    Employer paid Short-Term Disability, Long-Term Disability, Accidental Death, and Life Insurance.Reporting to the General Manager, the Team Leader opens the restaurant as business needs mandate and ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Leader

    Team Leader

    Missouri Jack • Alton, Illinois, United States, 62002
    [job_card.full_time]
    As an Independently Owned and Operated Franchisee of Jack in the Box Inc.Louis Metropolitan area, we strive in achieving excellence while enjoying what we do every day. We promote from within and ha...[show_more]
    [last_updated.last_updated_30]
    Shift Leader

    Shift Leader

    GF Enterprise, LLC • Alton, IL, US
    [job_card.full_time]
    Support the RGM by running great shifts in a self-sufficient manner.Take ownership and responsibility to solve problems; seek help from others when appropriate. and be willing to provide help and g...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Lead- Mortgage

    Team Lead- Mortgage

    Midland States Bank Careers • Saint Louis, Missouri, US
    [job_card.full_time]
    All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. At Midland, we’re proud to be a little different.You can see it ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Lead, Market Operations

    Team Lead, Market Operations

    Carvana • Hazelwood, MO, US
    [job_card.full_time]
    At Carvana, we sell cars, but we are not salespeople.We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Leader

    Team Leader

    Jenis Splendid Ice Creams LLC. • Saint Louis, MO, US
    [job_card.part_time]
    Louis, our Team Jeni's Team Leaders have the opportunity to earn an average of $25.This is an estimate of hourly earnings. It is based on the 2025 base pay rate, plus 2024's hourly tip avera...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sales Team Leader

    Sales Team Leader

    Refloor • St. Louis, MO, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Refloor is expanding fast—and we need Sales Team Leaders who know how to build sales teams from the ground up.If you’re energized by coaching, developing people, and owning results, this role is fo...[show_more]
    [last_updated.last_updated_variable_days]
    Shift Leader / Key Holder

    Shift Leader / Key Holder

    Oberweis Dairy • Saint Louis, MO, US
    [job_card.full_time]
    Just like our farm-fresh milk and super premium ice cream, a career at Oberweis is simply the best! Join our amazing team of friendly faces to work in a fun, goal-oriented work environment.With com...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Leader Compliance Solutions and Analytics

    Team Leader Compliance Solutions and Analytics

    Edward Jones • Saint Louis, MO, US
    [job_card.full_time]
    Team Leader Compliance Solutions And Analytics.Typically expected to work in an Edward Jones Home Office location three days a week.[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sales Team Leader

    Sales Team Leader

    Alleviation Enterprise LLC • Florissant, MO, US
    [job_card.full_time]
    We're on the lookout for a standout performer who can be a valuable addition to our sales team.With our current rapid growth, we need candidates who naturally embody a "lead by example&quo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Leader / Key Holder

    Shift Leader / Key Holder

    Hoffmann Oberweis Dairy • Saint Louis, MO, US
    [job_card.full_time]
    Just like our farm-fresh milk and super premium ice cream, a career at Oberweis is simply the best! Join our amazing team of friendly faces to work in a fun, goal-oriented work environment.With com...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]