F&B Floor Manager

Job Description

Job Description

The Whitby Hotel is searching for a dynamic and passionate F&B Floor Manager to lead the way in delivering exceptional service! This position reports directly to the F&B Manager and is fully responsible for the service of the restaurant outlet. The role also assists in all other outlets within the department whenever needed, including room service and special events. The goal is to provide outstanding guest service and to motivate the Food & Beverage team to achieve budget goals and exceed guest expectations.

Main Duties to Include but Not Limited To :

• Act as a role model for the Food & Beverage team, particularly in guest contact skills and personal presentation.
• Maintain a constant and active presence on the floor to both support and direct the service team.
• Assist the F&B Manager in recruiting and retaining high-caliber employees for the department.
• Ensure effective departmental communication through pre-service meetings and one-on-one coaching.
• Prepare weekly departmental payroll.
• Execute a weekly departmental schedule.
• Prepare a monthly summary for the restaurant department, including sales figures, personnel and training updates, and new ideas.
• Consistently and thoroughly execute all daily reporting, opening and closing paperwork, and health department checklists.
• Ensure all allergy procedures are followed at all times.

Requirements :

Employee Benefits :

The salary range for this position is $70,000-$75,000.

With 3 hotels in New York City and 8 in London, Firmdale sets a standard as a unique and exciting place to work. According to Company owners Tim and Kit Kemp, “Hotels should be living things not stuffy institutions.”

Be inspired by Firmdale, www.firmdalehotels.com

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