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Ticket Line Coordinator
Ticket Line CoordinatorAirtron Heating & Air Conditioning - Columbus • Columbus, OH, USA
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Ticket Line Coordinator

Ticket Line Coordinator

Airtron Heating & Air Conditioning - Columbus • Columbus, OH, USA
[job_card.30_days_ago]
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  • [job_card.full_time]
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The Ticket Line Coordinator will provide general accounting and clerical support to the service team by handling a variety of tasks related to the ticket line function. This position earns competitive wages of $19 - $24 / hour, depending on experience.

Essential Duties / Responsibilities :

  • Performs general clerical duties as assigned.
  • Audits tickets to assure all payments collected are received by office.
  • Assures payments are recorded on service tickets.
  • Verifies data entries by comparing source documents.
  • Enters service tickets into Solomon and reconciles to deposits made.
  • Collaborates with department and researches information as needed.
  • Follows all company policies and procedures, including but not limited to safety.
  • Other duties as assigned.
  • Duties may vary by location.

Minimum Requirements :

  • High School Diploma or GED.
  • 2+ year's office and / or related clerical experience.
  • Fast, accurate data entry or keyboarding skills
  • General computer competency is required, including a minimum of 1-year experience Microsoft Excel,
  • Word, and Outlook.
  • Must be able to communicate in English effectively, both verbally and in writing.
  • Ability to work overtime with little notice; weekends hours may occasionally be required.

    • Preferred Qualifications :

  • HVAC industry or construction experience.
  • 2+ years accounting assistant experience
  • Basic accounting knowledge

    • Additional Knowledge, Skills and Abilities :

  • Customer service mindset.
  • Ability to work independently and as part of a team.
  • Excellent written and verbal communication skills.
  • Able to work in a fast-paced environment.
  • Strong organizational skills, attention to detail and the ability to multi-task.
  • Willingness to learn and be a part of a team.
  • Positive attitude and a team player.
  • Ability to build positive relationships with customers, both internal and external.
  • Willingness and ability to work collaboratively with all levels of the organization.
  • Safety mindset and acceptance of a safety culture.

    • Working Conditions :

  • Open office environment.
  • Fast-paced environment.

    • Physical Requirements :

  • Must be able to lift / move up to 10 pounds frequently.
  • Frequently performs tasks requiring bending at the waist, kneeling or crouching.
  • Must be able to adhere to long periods of standing, walking or sitting.
  • Ability to hear, understand and distinguish speech and / or other sounds to operate phones or other office equipment safely.
  • With natural or corrected vision, able to see and focus for close, distance, peripheral vision with normal depth perception.
  • Ability to express or exchange ideas by means of the spoken word to impart oral information to others.
  • Ability to enter text or data into a computer by means of a traditional keyboard or 10-key numeric keypad.
  • Must be able to use arms and hands to reach overhead, signal, grab, hold, lift, turn, push and pull objects and tools.
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