Solutions Engineer

Job Description

Job Description

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.

Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them.

Become part of Something big with Extreme! As a global networking leader, learn why there’s no better time to join the Extreme team.

Job Description

The Solutions Engineer supports customers who purchase premium services, providing technical guidance, solution validation, deployment services, and operational support for advanced wired and wireless networks in high-density venues and enterprise environments. This role combines network design, deployment, wireless optimization, troubleshooting, customer enablement, and cross-functional collaboration.

Focus Areas

• Customer success and support delivery
• Wireless, switching, routing, access control, analytics
• Extreme Validated Configuration (EVC)
• IP network configuration and troubleshooting
• ExtremeCloud IQ management and WLAN
• High-density Wi-Fi best practices

Responsibilities

Venue & Stadium Support

Network Design, Deployment & Validation

Lab Work & Solution Engineering

Analytics, Monitoring & Management

Documentation, Training & Customer Enablement

Customer Success & Communication

Core Technical Skills

Networking & Protocols

Wireless & RF

Systems & Tools

Education & Certifications (Preferred)

Experience Requirements

Personal Skills

Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.

We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination / harassment based on : race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination / harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.