Enrollment Coordinator

WHO WE ARE :

24 Hour Home Care is a trusted in-home care company committed to making a positive impact in peoples lives every day. For more than 15 years it has delivered high-quality and personalized caregiving services to people of all ages and individuals with developmental and intellectual disabilities. Today it provides caregiving services to more than 16000 clients and employs more than 16000 caregivers. By putting people first striving for excellence and investing in purposeful innovation 24 Hour Home Care redefines what it means to care. Learn more at .

WHO YOU ARE :

You are a passionate and performance-driven t eam player eager to take on a key role in our companys growth. You embody Team 24s Care & Compete Principles and Competencies :

In the spirit of Own(ing) It With Courage we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience : 24 Hour Home Care : Glassdoor Page

Sound interesting Read on for more details!

THE ROLE :

Were always looking for passionate and dedicated individuals to join our team! While this position isnt currently open we are building a talent pool for future opportunities. By applying youll be considered when the role becomes available and our team will reach out as soon as we have an official opening.

The Outreach Coordinator is responsible for coordinating services for new families referred by the Regional Centers. This role serves as the first point of contact for families starting services ensuring timely communication accurate documentation and seamless coordination with Regional Center staff. The Outreach Coordinator tracks referrals ensures provider applications and agency care plans are complete and collaborates with Community Partnerships and Operations teams to deliver a high-quality experience.

Primary Responsibilities

• Coordinate services for new consumers referred by Regional Centers.
• Serve as the first line of communication for families addressing questions and concerns promptly.
• Maintain relationships with Regional Centers and ensure timely updates on referrals.
• Conduct intake processes through phone email text or virtual meetings.
• Track referral progress and document communication in Salesforce.
• Assist families with provider applications onboarding and troubleshooting issues.
• Follow up with families and providers to ensure a smooth service initiation process.
• Work closely with Operations and Community Partnerships teams to align consumer needs with agency services.

This is a hybrid position working out of the Oxnard office 1x per week.

WHAT YOU BRING TO THE TABLE :

WHAT WE BRING TO THE TABLE :

24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity or sexual orientation. Additionally 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.

Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County.

Upon review should criminal history have a direct adverse and negative relationship 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions. At which point 24 Hour Home Care will review the prospective hires written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined 24 Hour Home Care will provide a copy of the Second Individualized Assessment.

Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information.

By Email : By Web : Phone :

For California applicants : by applying for this position you acknowledge and consent to the collection use and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).

The expected California Pay Range for this position :

$21.84 $23.89 USD

Required Experience :

IC

Key Skills

Corporate Risk Management,Electronics,Infection Control,Bakery,ELV,Accident Investigation

Employment Type : Full Time

Experience : years

Vacancy : 1