Talent.com
Associate Team Leader
Associate Team LeaderH&R Block • South Jordan, UT, US
Associate Team Leader

Associate Team Leader

H&R Block • South Jordan, UT, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It Would Be Even Better If You Also Had...

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What You'll Bring To The Team...

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your Expertise

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate.
  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The Community You Will Join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    Sponsored Job #43970

    [job_alerts.create_a_job]

    Associate Team Leader • South Jordan, UT, US

    [internal_linking.related_jobs]
    Team Leader, Client Services

    Team Leader, Client Services

    Fidelity • Salt Lake City, UT, US
    [job_card.full_time]
    Fidelity believes in, and is committed to, fair and consistent treatment for every associate and customer, and to creating a safe and respectful environment, in which everyone is treated with kindn...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Associate Team Leader

    Associate Team Leader

    H&R Block • Layton, UT, US
    [job_card.full_time] +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Store Leader

    Retail Store Leader

    Asurion • Bountiful, UT, US
    [job_card.full_time]
    Our Store Leaders are vital stakeholders in our business.They are the face of the Asurion store network and drivers of our growth trajectory. At uBreakiFix by Asurion, we are the go-to destination f...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Associate

    Retail Associate

    Ross Stores • Saratoga Springs, UT, US
    [job_card.full_time]
    Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores and a strong track record of success and growth. Our focus has always been bringing our customers a constant str...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Collateral Review Associate (RTL)

    Collateral Review Associate (RTL)

    Setpoint • Salt Lake City, UT, United States
    [job_card.full_time]
    Behind many of life's most important transactions - buying a house, applying for a mortgage, getting a small business loan, or refinancing a credit card - is a network of credit relationships.Setpo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Oncology Customer Team Leader - Northern California / Hawaii

    Oncology Customer Team Leader - Northern California / Hawaii

    Merck • Salt Lake City, UT, US
    [job_card.full_time]
    Oncology Customer Team Leader (District Sales Manager).Grow and accelerate your career with our Oncology Sales organization and join a team that's driven to make an impact on cancer patients.We tak...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    VP, Member Recovery

    VP, Member Recovery

    LendingClub • Lehi, UT, US
    [job_card.full_time]
    VP, Member Recovery (Collections Operations).We are looking for a results-driven and strategic VP, Member Recovery (Collections Operations) to lead our collections and post charge-off recovery effo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Saratoga Springs, Utah, US
    [job_card.full_time] +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Lead, Payment Accuracy (COB)

    Team Lead, Payment Accuracy (COB)

    Veterans Staffing • South Jordan, UT, US
    [job_card.full_time]
    Team Lead, Payment Accuracy (COB).The Team Lead is a member of the Coordination of Benefits team, involving situations in which an individual is covered by two or more health plans.Individuals in t...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Associate

    Associate

    Clozd • Lehi, UT, US
    [job_card.part_time]
    Clozd is a leading provider of technology and services for win-loss analysis.We help our clients uncover the truth about why they win and lose - so they can hone product strategy, refine messaging,...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Floor Lead - (Sur La Table)

    Floor Lead - (Sur La Table)

    Touch of Modern (CSC Generation) • Salt Lake City, UT, US
    [job_card.full_time]
    With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table and the cul...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Lot Associate

    Lot Associate

    Home Depot (Retail) • Layton, UT, US
    [job_card.full_time]
    Lot Associates assist customers with the loading of their vehicles and also monitor and maintain the entrance of the store. Lot Associates also are responsible for maintaining a sufficient quantity ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Tech - CT

    Tech - CT

    Intermountain • Saratoga Springs, UT, United States
    [job_card.full_time]
    We at Bestica believe our success is a direct result of hard work and outstanding employee dedication.Our environment is dynamic, friendly, and collaborative. We foster a positive culture, where inn...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Partnership Account Manager

    Partnership Account Manager

    Netcraft • Lehi, UT, US
    [job_card.full_time]
    Netcraft is the global leader in cybercrime detection and disruption.We're a trusted partner for three of the four largest companies in the world, twelve of the fifty largest banks, and five countr...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Member Services Lead

    Member Services Lead

    Nomi Health • Salt Lake City, UT, United States
    [job_card.full_time]
    We were tired of hearing that healthcare is broken, so we decided to do something about it.At Nomi Health, we believe the care itself isn't broken - it's the business of healthcare that gets in the...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Packaging Team Lead - Nights

    Packaging Team Lead - Nights

    Alpla Inc. • Salt Lake City, UT, US
    [job_card.full_time]
    ALPLA is a global family-owned, privately held company that makes innovative, customized, recycled packaging for top companies such as P&G, Unilever, L'Oréal, Pepsi, and more.ALPLA v...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Lead

    Team Lead

    Utah Staffing • West Valley City, UT, US
    [job_card.full_time]
    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.Job area : Ma...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Creatives Delivery Team Lead (Contract, Remote)

    Creatives Delivery Team Lead (Contract, Remote)

    Infuse • Salt Lake City, UT, US
    [filters.remote]
    [job_card.full_time]
    Creatives Delivery Team Lead (Contract, Remote).We will review your application against our job requirements.We do not employ machine learning technologies during this phase as we believe every hum...[show_more]
    [last_updated.last_updated_30] • [promoted]