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Entry Level Customer Service Agent
Entry Level Customer Service AgentHustle Notice Biz • Miami, FL, US
Entry Level Customer Service Agent

Entry Level Customer Service Agent

Hustle Notice Biz • Miami, FL, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Entry Level Customer Service Agent

We are seeking a motivated and enthusiastic Entry Level Customer Service Agent to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their experience with our brand. You will be responsible for handling customer inquiries, resolving issues, and ensuring that every interaction is positive and solutions-oriented.

Key Responsibilities

  • Respond to customer inquiries via phone, email, and chat promptly and professionally.
  • Assist customers in navigating our products and services, ensuring they understand features and benefits.
  • Resolve customer issues and complaints efficiently, utilizing problem-solving skills to find suitable solutions.
  • Provide accurate information regarding orders, billing, and account status to customers.
  • Enter and update customer information in the database accurately and promptly.
  • Identify trends in customer inquiries and escalate issues to management when necessary.

Skills, Knowledge and Expertise

  • High school diploma or equivalent; some college coursework preferred.
  • Strong verbal and written communication skills.
  • Demonstrated ability to handle customer inquiries with patience and empathy.
  • Proficient in using computers and familiar with customer service software.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Excellent problem-solving skills and attention to detail.

    • Benefits

  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Opportunities for professional development and advancement

    • About Hustle Notice Biz

    We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

    Our Hiring Process

  • Stage 1 : Applied
  • Stage 2 : Review
  • Stage 3 : Interview
  • Stage 4 : Hired

    • Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

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