Receptionist

Receptionist

Gallaudet University, federally chartered in 1864, is a bilingual, diverse, multicultural institution of higher education that ensures the intellectual and professional advancement of Deaf and hard of hearing individuals through American Sign Language and English. Gallaudet maintains a proud tradition of research and scholarly activity and prepares its graduates for career opportunities in a highly competitive, technological, and rapidly changing world.

Reporting to the Director, Student Health Services, the Receptionist provides support to the daily operations of Student Health Services (SHS), including the health promotion efforts and the Student Health Insurance.

Job Description :

• Greets and signs patients into SHS and schedules follow-up appointments.
• Responds to incoming calls and inquiries to SHS.
• Checks, verifies, and edits data in Medicat to ensure accurate input; and makes individual modifications, and / or updates to data, as appropriate.
• Inputs correct patient data when creating a new Medical record.
• Inputs and retrieves alphabetical and numerical data in the prescribed format using knowledge of the Medicat program.
• Receives and routes medical information to and from SHS staff members.
• Assists with coordinating the provisions of the student health insurance program.
• Educates and assists students and families navigating the student health insurance requirements and enrollment, and waiver process.
• Completes other tasks or assignments needed to support SHS and Gallaudet's mission.
• Works with department representatives as necessary to facilitate and expedite the efficient flow of information to resolve routine administrative problems.
• Interacts with SHS internal staff members to resolve problems and address external inquiries.
• Communicates information from SHS to campus members on an individual and mass scale platform.
• Provides SHS orientation to new students.
• Assists student workers in the office as needed.
• Assists with the web design for the SHS website.
• Establishes and maintains a positive and supportive working relationship with co-workers and supervisors.
• Demonstrates a genuine commitment to belonging in the workplace and participates in activities and workshops to foster continuous learning.
• Serves as a mandatory reporter under Title IX; and commits to completing Title IX training and other compliance requirements on an annual basis.
• Prioritizes safety in the workplace as a collective responsibility for the well-being of employees and fosters a culture of safety that is integral to our success, including strict adherence to safety procedures and protocols, as well as promptly reporting any safety hazards or incidents.
• Performs related and other duties as needed.

Required Qualifications :

Preferred Qualifications :

Knowledge, Skills, And Abilities :

Additional Position Details :

Other Important Information :

Gallaudet University is an equal opportunity employer / educational institution and does not discriminate on the basis of race, sex, national origin, religion, age, hearing status, disability, genetic information, covered veteran status, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, political affiliation, source of income, place of business or residence, pregnancy, childbirth, or any other unlawful basis. This policy is in compliance with Title VII of the Civil Rights Act, the Americans with Disabilities Act, the Rehabilitation Act, the Age Discrimination in Employment Act, the District of Columbia Human Rights Act, and other applicable laws and applies to all procedures affecting applicants and employees including, but not necessarily limited to : recruitment, hiring, placement, promotion, transfer, reassignment, reappointment, tenure, demotion, selection for training, layoff, furlough, and termination, compensation, and all other conditions or privileges of employment.