Technical Assistance Specialist

Technical Assistance Specialist

ProSidian is a Management and Operations Consulting Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. We help forward-thinking clients solve problems and improve operations. With a reputation for its strong CONUS/OCONUS practice spanning six solution areas, ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Human Capital.

Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value.

ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at www.ProSidian.com.

ProSidian seeks a Technical Assistance Specialist in CONUS/OCONUS - Charlotte, NC & Washington, DC to support an engagement for a support agency of the US Department of Labor which administers federal government job training and worker dislocation programs, federal grants to states for public employment service programs, and apprenticeship programs. One key purpose of the agency is to promote apprenticeship programs across the US, provide apprenticeship opportunities to the nation's youth, and improve access to apprenticeship opportunities that enable Americans to obtain relevant skills and high-paying jobs.

The ProSidian Engagement Team Members work to provide Youth Apprenticeship Intermediary support including program and project management including participation of a kickoff meeting, participation in training, and provision of written reports, providing a multi-faceted campaign to promote youth apprenticeship programs and their content, determine the most effective methods of recruiting students from local high schools and colleges, design approaches to connect learning communities, conduct outreach to local businesses and educational institutions, and provide general technical assistance and advice to educational institutions and employers to facilitate and accelerate youth apprenticeship programs in various industries.

The ProSidian Team shall provide experienced and knowledgeable consulting services in support of the project through provision of experienced and educated team members, development of a national youth apprenticeship network with a specific goal, and ongoing expansion of youth apprenticeship programs to ensure sustainability across all programs. The primary apprenticeship industry sectors within this project include healthcare, transportation and logistics, cybersecurity, information and communications technology (ICT), hospitality, advanced manufacturing, and other targeted high growth industries.

Additionally, the ProSidian Team will assist the Department of Labor's Office of Apprenticeship by effectively researching data collected from apprenticeship programs and youths that have participated in past and current programs to develop new and expand existing youth apprenticeship programs across the nation.

Technical Assistance Specialist Candidates shall work to support requirements for Program Support and primary role is to support and help execute ProSidian's effort in supporting the Department of Labor's Youth Apprenticeship programs.

• Demonstrated ability to perform program/project management tasks effectively
• Has proven ability to manage multifaceted projects of high complexity
• Must shoulder responsibility for formulating design, implementation and management of assigned projects
• Provides quality control of projects and interfaces with client on project specific issues
• Insures projects are completed within the estimated time frames and budget constraints

Professionals in this role should have experience providing technical assistance, professional advice, and consulting. The duties and responsibilities of this role is to support the expansion and sustainability of youth apprenticeship programs by providing technical assistance to educational institutions, employers, labor-management organizations, and various industries. This technical assistance will include, but is not limited to, the following:

• Coaching and support to institutions and employers
• Developing activities focused on peer learning across school districts and within different industries to share knowledge of apprenticeship strategies
• Developing materials that will support the Office of Apprenticeship in its campaign to bring awareness of apprenticeship programs
• Assisting and supporting apprenticeship forums, models, registration, and recruitment
• Offering consultation, advice, and industry resources in the development of apprenticeship programs
• Meeting with the Office of Apprenticeship, education stakeholders, and industry representatives to assist in the development of programs in certain industries
• Assisting the Project Manager and other team members in the delivery of research results and practice guides by offering recommendations, lessons learned, and/or case studies of school systems and employers worked with

The Technical Assistance Specialist shall have consecutive employment in a position with comparable responsibilities within the past three (3) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.

• Master's degree strongly preferred.
• At least 3 years relevant experience in Human Resources, HR management, or related industry involving technical assistance.
• Deep understanding of occupational skill requirements and training options and solutions.
• Ability to work effectively both independently and as part of a team.
• Candidate must have strong attention to detail and organizational skills.
• Demonstrated ability to propose possible resolutions to complex technical, managerial or operational problems.
• Demonstrated leadership, management, organizational, and decision-making skills.
• Demonstrated proactivity, attention to detail, working within deadlines, and ability to juggle multiple priorities in a fast-paced environment.
• Excellent interpersonal skills and client service provision.
• Excellent written and verbal communication skills.
• Experience in project administration and management procedures strongly preferred.
• Experience in the use of database applications and presentation software desirable.
• Intermediate level proficiency in MS Excel and other MS Office Suite programs.
• Requires proficiency in the use of Microsoft Office with an emphasis on Excel spreadsheet skills, PowerPoint, Internet and e-mail applications.
• Understanding and proficiency in financial and project management systems and procedures.

TRAVEL: Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations.

LOCATION: Work shall be conducted at the CONUS/OCONUS - Charlotte, NC & Washington, DC

• U.S. Citizenship Required
• Excellent oral and written communication skills
• Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
• All ProSidian staff must be determined eligible for a "Facility Access Authorization" (also referred to as an "Employment Authorization") by the USG's designated Security Office.