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District Development Manager (Territory Manager)
District Development Manager (Territory Manager)Travel Plaza • Prince George, VA, US
District Development Manager (Territory Manager)

District Development Manager (Territory Manager)

Travel Plaza • Prince George, VA, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Description :

The District Development Manager (DDM) is responsible for the effective operation of multiple company-operated business units. This role focuses on ensuring customer satisfaction, developing store personnel, and maximizing profitability through efficient operations. The DDM will work toward achieving store- and district-level goals related to revenue, ROI, expense control, merchandising, margins, compliance, and brand image.

Essential Functions :

  • Ensure daily cleanliness and active customer engagement at all stores and business units. Maintain all image program standards.
  • Provide qualified, optimal support to assigned business units, including recruiting, training, and developing store personnel at all levels. Verify completion of hiring packets and training checklists.
  • Drive fuel and merchandise volume and margin targets. Recommend changes to maintain a competitive market posture.
  • Monitor and report on competitive activity (e.g., pricing, new builds, operations) through regular surveys and analysis.
  • Perform store inspections, implement marketing programs, and resolve store-level accounting discrepancies.
  • Oversee timely and accurate accounting and administrative processes. Monitor sales, cash handling (cash over / short, drops, draw limits), inventory, audits, payroll, regulatory compliance, customer complaints, and maintenance.
  • Ensure execution of merchandising standards including planograms, brand placements, shelf stocking, product freshness / code dates, and cleanliness of food and beverage areas.
  • Respond appropriately to store emergencies such as alarm calls, gas spills, break-ins, and robberies. Monitor and verify security systems (camera angles, DVR recordings, etc.) 24 / 7.
  • Implement strategies and analyze data to recommend and execute actions that ensure district-level goal achievement.
  • Apply strong leadership principles including employee motivation, performance management, recognition, and accountability.

Accountability :

  • Overall performance and compliance of business units within the assigned district.
  • Enforcement of image standards, inventory control, and cash handling policies.
  • Protection of company assets and adherence to company code of conduct, policies, and procedures.

    • Requirements :

  • Bachelor's degree in Business Management or equivalent education and industry experience preferred.
  • Minimum of 3 years of supervisory and / or retail management experience.
  • Ability to travel regularly to store locations throughout the week.
  • Strong analytical, written, and verbal communication skills.
  • Proficient in Microsoft Office and intermediate computer skills required.
  • Strong problem-solving abilities with the capacity to work independently.
  • 24 / 7 availability and dedication to the role. Must be able to travel and stay overnight as needed for meetings or business purposes.
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    District Manager • Prince George, VA, US

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