Senior Director, Enterprise IT and SecOps

Senior Director, Enterprise It And Secops

QuartzBio (www.quartz.bio) is a software-as-a-service (SaaS) solutions provider to the life sciences industry. We deliver innovative, data enabling technologies (i.e., software) that provide biotech / pharma (R&D) teams with enterprise-level access to sample / biomarker data management solutions & analytics, information, insight & reporting capabilities.

Our end-to-end (from sample collection to biomarker data) suite of solutions are focused on providing sponsors information (data with context) we do this by connecting biospecimen, assay as well as clinical data sources in a secure and scalable cloud-based infrastructure, enabling seamless, automated data management workflows, key insight development, improved collaboration, and the ability to make faster, more informed decisions.

Position Summary

We are seeking a strategic and hands-on senior director to lead our enterprise IT and security operations (SecOps) functions. This role is critical to ensuring the reliability, scalability, and security of our enterprise systems while supporting a fast-paced, innovation-driven startup environment.

As a senior leader, you will define and execute the overall IT and security strategy, manage cross-functional teams, and drive operational excellence across infrastructure, cloud services, endpoint management, and cybersecurity. You will be responsible for building resilient systems, implementing best practices, and ensuring compliance with industry standards while enabling agility and innovation across the organization.

The ideal candidate will bring deep technical expertise, a strong track record of leading enterprise IT and security teams, and a passion for building scalable, secure environments that empower business growth. You'll collaborate closely with engineering, product, and business stakeholders to ensure technology and security are aligned with strategic goals.

Key Responsibilities

• Oversee, maintain, and implement core enterprise IT systems including email, virtual meeting platforms, document storage, and collaboration tools.
• Plan, oversee and support the execution of migrating enterprise IT systems from PMG corporate IT tenants to QuartzBio specific IT tenants per migration plan.
• Evaluate existing systems and identify new technologies to enhance operational efficiency and user experience.
• Lead and mentor a hybrid enterprise IT team composed of full-time employees and managed services vendors.
• Foster a culture of accountability, innovation, and continuous improvement.
• Identify, negotiate, and manage outsourcing partners to support enterprise IT and SecOps operations.
• Ensure service level agreements (SLAs) and performance metrics are met.
• Collaborate with the governance, risk, and compliance (GRC) team to support and maintain the company's compliance framework.
• Ensure IT systems and processes align with regulatory and internal standards.
• Oversee SecOps activities in partnership with the IT security analyst and managed services provider.
• Support virtual Chief Information Security Officer (vCISO) and virtual Data Protection Officer (vDPO) functions.
• Develop and maintain IT asset management and lifecycle processes.
• Establish and monitor KPIs to measure IT and security performance and user satisfaction.
• Develop and manage the IT budget, including forecasting and cost optimization strategies.
• Establish and maintain business continuity and disaster recovery plans.
• Serve as a strategic advisor to executive leadership on technology and security trends, risks, and opportunities.
• Lead change management initiatives related to enterprise IT and security implementations.
• Ensure seamless onboarding and offboarding processes from a systems and access perspective.
• Monitor emerging threats and proactively adjust security posture and tools.
• Champion user training and awareness programs for IT systems and cybersecurity best practices.

Qualifications

Preferred : Experience in the life sciences industry or regulated environments.

Leadership expectations :