As a Business Development Manager your responsibilities will include :
Segmentation Targeting and Positioning
- Product / Market Fit customer channel and partner
- Define targeted solutions offers compensation contracts and reporting
- Develop or confirm volume forecast assumptions by segment
- Work with Marketing Sales Ops and Finance on business case if needed
- Utilize voice of the partner to develop and position solutions and programs
Solution Design and Development
Confirm and refine concepts from joint planning and engagement workshopCo-create solution; engage with partnerWork with engineers architects product offer management and supportWork with Finance to develop business case assumptionsIdentify and implement betas or ICBs assess and refine prototypeRollout repeatable solutionSales Enablement and Tools
Develop programs playbooks plays and M&PsDevelop incentives Concept development business case review and approval implementation claims audit payoutPartner onboarding Basic training M&Ps Brightspeed positioningPartner enablement to ensure sustainable and substantial sales volume
Product and program launch readiness Product readiness systems readiness partner training sales ops readiness direct sales team and partnersSales effectiveness measurement assessment and prescriptive fixIntegrate partner Experience Ensure partner programs content GTM and tools are designed from partner perspective not just versions of direct toolsPartner self-service and systems access Agile development UX betas and friendlys rollout and communication adoption and usage measurementGuide sales tools Systems instantiation credentials adoption and usage measurementDrive APIs Work with product and IT to deliver and manage APIs that provide partners with pre-sales sales post sales and customer lifecycle information. As well as information for the partner lifecycle such as results and commissions statementsGo To Market Implementation
Align with companywide initiatives and launchesDevelop partner STP Segmentation targeting and positioningAccount for end-to-end partner experience and process implications; determine GTM readiness Go / No GoDevelop sales objectives support resources program costs and budgets and measurement planGuide partner communications and trainingIf channel integrated selling is important ensure direct sales teams are included as wellMeasurement and Effectiveness
Develop the annual and quarterly planning and forecasting sales revenue retention / churn expenseIdentify baseline objectives and stretch or gap analysisConduct assessments diagnostics prescriptive recommendationsDeliver information in a way that is easily consumed understood and utilizedReports reporting tools and dashboards
Prepare for partner and customer quarterly and periodic reviewsPartner Relationship Management
Maintain a roster or database of each partners key stakeholdersDevelop partner listen posts : advisory council; focus groups and one-on-one; Net Promoter Survey; including case follow upConduct assessments diagnostics prescriptive recommendationsUnderstand the partner lifecycle and develop programs to address portions of that lifecycle moments of truth LBGUPS journey mappingPartner enablement from on boarding to a sustainable and substantial sales volumePartner contract management including master service agreements addendums ROE compensation and incentivesSocial Media / LinkedIn
Work with the Indirect sales team to build target profile of agentsDevelop agent messages and increase agent connectionsHelp deliver content to agent communityRun reports and analytics on viewership and response ratesMonitor response and direct to team members or respond on behalf of the Indirect sales teamMonitor critical events and posts from within the agent and partner communityMonitor partner communications about BrightspeedQualifications :
WHAT IT TAKES TO CATCH OUR EYE :
Bachelors Degree in Business or related field10 years of relevant experience preferably in the telecommunications industryStrong leadership and coalition building skills in a highly dynamic and fluid working environment; including cross-group collaboration clear communications and the ability to influence without direct control over product sales and customer successMaximize impact of the partnership and orchestrate engagement and alignment of resources invested in developing the partnershipStrong knowledge of GTM modelsDemonstrated ability to get things done build consensus resolve conflict and solve tough business problems working in concert with othersAbility to thrive in a fast-paced high-growth environmentA keen sense of ownership drive and executionPrior experience working with GSI and technology partners go-to-market services and joint solution strategy desiredThe right person will be both strategic and tactical possessing 10 years of business development strategic partnerships account management solution selling or program / product management experience.Experience with managing partnerships (GTM sales or technical)Very strong written oral and social communication skillsStrong customer orientation#LI-RW1
Additional Information :
WHY JOIN US
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte NC. We prioritize hiring talent in the Charlotte area whenever possible to make it a truly vibrant destination for our hybrid workforce. At Brightspeed we have roles that are designated as remote hybrid office or field-based depending on the position business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why Because Brightspeed recognizes the value of finding the best talent for the job wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical emotional and financial health. Brightspeed offers a comprehensive benefit program including competitive medical dental vision and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real .
When we bring our authentic selves to work everyone is better as a result. A diverse team helps us be fierce advocates for more accessible inclusive and high-quality internet because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals including individuals with a disability / veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process please contact to initiate the accommodations process.
For all applicants please take a moment to review our Privacy Notices :
Brightspeeds Privacy Notice for California ResidentsBrightspeeds Privacy NoticeRemote Work : Yes
Employment Type : Full-time
Key Skills
Business Development,Sales Experience,B2B Sales,Marketing,Cold Calling,Account Management,Territory Management,Salesforce,Affiliate Marketing,CRM Software,negotiation,Lead Generation
Experience : years
Vacancy : 1