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Security Officer 2 FT
Security Officer 2 FTGILCHRIST • Baltimore, MD, US
Security Officer 2 FT

Security Officer 2 FT

GILCHRIST • Baltimore, MD, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Security Officer 2

Under general supervision, but according to prescribed procedures, Security Officer 2 is responsible for ensuring all Security Team members under his / her direct supervision are following security policies, procedures and strategies to ensure the protection of patients, visitors, staff, property, buildings and grounds. Will be responsible for the direct supervision of their assigned shift security team to include but not limited to scheduling, and compliance of GBMC Security Department policies, procedures and practices. Will be responsible for assisting GBMC Security Officers under his / her supervision with shift operations and / or administrative issues. Will be responsible for the direct supervision of their assigned shift in the absence of the GBMC Security Officer 4 or Security Officer 3, or when directed by the GBMC Security Officer 4 or Security Officer 3 to assume responsibility for the shift. The GBMC Security Officer 2 when not responsible for the direct supervision of the shift will assist the GBMC Security Officer 4 or Security Officer 3 in the daily operations of the shift.

Education :

High school diploma or equivalent

Experience :

  • Security, corrections, law enforcement, military or fire / EMS department experience is preferred

Skills :

  • Must be willing and able to work unscheduled hours based on the needs of the department
  • Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
  • Must be able to read, understand, implement and execute GBMC Security strategies as depicted in the GBMC Security policies, procedures, practices
  • Must be able to successfully utilize Microsoft Word to write and generate reports
  • Must display exceptional customer service and communication skills
  • Remain flexible to ever changing environments; adapt well to different situations
  • Ability to maintain satisfactory attendance and punctuality standard
  • Neat and professional appearance
  • Must be able to handle pressure of working with high volume public (constantly to occasionally depending on assignment)

    • Principal Duties and Responsibilities :

  • Duties include those noted on the first page of job description summary
  • Ensure the facility is provided with high quality security services to protect people and property
  • Report safety concerns, security breaches and unusual circumstances both verbally and in writing
  • Build, improve and maintain effective relationships with patients, visitors and staff
  • Answer questions and assist patients staff and visitors
  • Answer phones or greet patients, staff, visitors / employees in a professional, welcoming manner

    • Licensures, Certifications :

  • Current State Driver's License which must be maintained throughout employment
  • Security Guard certification issued by the Maryland State Police that must be maintained throughout employment
  • Security Guard training by an approved instructor from the Maryland Police and Correctional Training Commission for initial and in-service training that must be maintained throughout employment
  • Current CPR certification that must be maintained throughout employment
  • EMTALA training is required and must be successfully completed within the new hire probationary period prior to the employee working independently
  • GBMC Work Place Violence Prevention Training is required and must be completed within the new hire period, prior to the employee working independently

    • Physical Requirements :

  • Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet)
  • Climb stairs, ramps, or ladders occasionally during shift
  • Bend / twist at waist / knees / neck to perform various duties
  • Occasionally lift or carry up to 50 pounds
  • Run as needed
  • Constant use of upper body extremities to perform tasks which require reaching / handling / grasping / fingering while using phone, notepad, writing reports, and other administrative tasks
  • Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand / eye coordination
  • Work in various environments including adverse outdoor conditions such as cold, rain or heat;
  • Constant mental alertness and attention to detail required while setting priorities and following up on assignments
  • Ability to handle both common and crisis situations, calmly and efficiently as well as be responsible for directing shift team members, staff and visitors during such situations

    • Working Conditions :

  • Work is performed inside and outside in all types of weather conditions on a regular basis, with intermittent exposure to unpleasant conditions such as noise, heat, dust, and disease.
  • At any given time, all on-duty personnel may be required to assist with violent disruptive crisis patients.

    • Conditions of Employment :

  • Current State Driver's License must be maintained throughout employment
  • As a condition of initial employment, the employee must provide a copy of a current, CPR certification prior to attending employee orientation and maintain certification throughout employment
  • Security Guard certification issued by the Maryland State Police that must be maintained throughout employment
  • Security Guard training by an approved instructor from the Maryland Police and Correctional Training Commission for initial and in-service training that must be maintained throughout employment As a condition of continued employment, employee must maintain current active status of all required competencies and certifications to include but not limited to CPR, EMTALA, Work Place Violence Prevention training
  • These conditions of employment are mandatory for all Security Officer's to work independently
  • Security Officers are not permitted to work independently if these conditions of employment are not met

    • All roles must demonstrate GBMC Values :

    Respect

    Treats others with fairness, kindness, and respect for personal dignity and privacy

    Listens and responds appropriately to others' needs, feelings, and capabilities

    Excellence

    Meets and / or exceeds customer expectations

    Actively pursues learning and self-development

    Pays attention to detail; follows through

    Accountability

    Sets a positive, professional example for others

    Takes ownership of problems and does what is needed to solve them

    Appropriately plans and utilizes required resources for various job duties

    Reports to work regularly and on time

    Teamwork

    Works cooperatively and collaboratively with others for the success of the team

    Addresses and resolves conflict in a positive way

    Seeks out the ideas of others to reach the best solutions

    Acknowledges and celebrates the contribution of others

    Ethical Behavior

    Demonstrates honesty, integrity and good judgment

    Respects the cultural, psychosocial, and spiritual needs of patients / families / coworkers

    Results

    Embraces change and improvement in the work environment

    Continuously seeks to improve the quality of products / services

    Displays flexibility in dealing with new situations or obstacles

    Achieves results on time by focusing on priorities and manages time efficiently

    Pay Range $17.13 - $26.68

    Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.

    COVID-19 Vaccination

    All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners.

    Equal Employment Opportunity

    GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

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