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Customer Service Representative
Customer Service RepresentativeTwo Men and a Truck • Goodyear, AZ, United States
Customer Service Representative

Customer Service Representative

Two Men and a Truck • Goodyear, AZ, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

TWO MEN AND A TRUCK is NOW HIRING an enthusiastic, sales focused individual! In this role, you will use your strategic / assumptive selling skills and in-depth knowledge of company services to build relationships with our customers. This role is for those who are self-starting, enjoy a fast-paced work environment and want to aggressively grow in their career.

What We Offer

  • Base pay of $17 - $21 per hour, DOE.
  • Opportunities to earn commission on sales.
  • Health insurance available.
  • Career advancement opportunities for Sales Team Lead.

What You'll Do

  • Provide outstanding customer service on all calls and online inquiries.
  • Recommend moving services and products based on cost, availability, and customer specifications.
  • Input information into internal move software to provide accurate moving estimates and schedule moves.
  • Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns.
  • Collaborate with sales and marketing staff to develop and execute sales and marketing plans
  • Prepare move-related paperwork and documents.
  • All other duties as assigned.
  • What We're Looking For

  • High school diploma or GED; Associate degree in a related field preferred.
  • At least 3 years of sales experience.
  • Strong ability to overcome customer objections.
  • Excellent customer service skills : effective listening and communication.
  • Ability to multi-task and enter customer data into move software while on the phone.
  • Confidence to initiate customer contact and comfortable asking for the sale.
  • Willing to submit to pre-employment background check and drug screen.
  • Creative problem-solving skills.
  • Exceptional organization and time management skills.
  • Strong team player who works productively with a wide range of people and personalities.
  • Bilingual is a plus.
  • This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Glendale, Arizona. The employer at this location is TMTPHX LLC.

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