Laboratory Supervisor

QA Lab Supervisor

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Duties/Responsibilities

• Manage and supervise QA Lab Technicians on shift, including hiring, training, scheduling, and performance management.
• Ensure all laboratory personnel are properly trained on procedures, equipment, and safety protocols.
• Support investigations of quality issues in production and customer complaints, documenting findings and recommending corrective actions.
• Oversee preparation of Certificates of Analysis (COAs) for customers and internal use.
• Ensure non-conforming products are identified, documented, and addressed in accordance with company policy.
• Coordinate quality communication triggers to meet operational and business needs.
• Support research and development activities to facilitate product innovation and business growth.
• Develop special test protocols or methods as needed to meet production or technical requirements.
• Review and manage product specifications, test protocols, and testing frequencies to ensure compliance with internal and external requirements.
• Maintain lab equipment, supplies, and work areas to ensure readiness and compliance with quality standards.

Required Skills/Abilities

• Strong leadership and people management skills.
• Excellent planning, organizational, and problem-solving abilities.
• Critical investigative thinking and attention to detail.
• Proficiency in Microsoft Office Suite (Excel, Word, etc.) and ability to work with laboratory information systems.
• Ability to work collaboratively with cross-functional teams and communicate effectively at all levels.
• Strong understanding of laboratory safety practices and quality control standards.

Supervisory Responsibilities

• Directly supervises QA Lab Technicians on assigned shifts.
• Responsible for training, scheduling, and evaluating lab staff performance.

Education and Experience

• College experience preferred; degree in a technical or scientific field is a plus.
• 510 years of experience in a technical laboratory role, preferably in flexible packaging.
• Prior supervisory experience in a lab environment strongly preferred.

Physical Requirements

• Prolonged periods of standing and walking within laboratory and production areas.
• Ability to bend, stoop, and lift up to 25 pounds as needed.
• Visual acuity to read test results, documentation, and computer screens.
• May require occasional work in production areas with exposure to varying temperatures, noise, and odors.
• Ability to wear required personal protective equipment (PPE), including safety glasses, lab coat, and gloves, for extended periods.