Dental Treatment Coordinator

Job Description

Job Description

Treatment Coordinator – Full Time

Tucson, AZ | $40,000–$55,000 + Bonuses | Medical, Dental, Vision, PTO

Our fast-growing, family-owned dental practice is looking for an experienced Treatment Coordinator to join our patient-focused, upbeat team. If you love helping patients feel comfortable, understand their treatment options, and move forward with the care they need, this is the perfect role for you.

About the Role

As our Treatment Coordinator, you will be the warm, calm, and knowledgeable guide for patients as they navigate Dental, Orthodontic, and Oral Surgery treatment plans. You will work closely with the doctor to present treatment options, review costs, explain insurance benefits, and help patients schedule and complete their care.

You’ll also support the front office, help keep the schedule running smoothly, and step in with leadership when needed. This role is ideal for someone who is organized, confident, and passionate about creating an exceptional patient experience.

Key Responsibilities

• Present treatment plans clearly and confidently, including costs, insurance benefits, and payment options
• Follow up with patients to help them move forward with recommended treatment
• Maintain accurate patient records and manage correspondence with referral offices
• Ensure the schedule stays full and efficient for all providers
• Communicate with doctors and team members to support a smooth patient flow
• Assist with billing, collections, and financial arrangements when needed
• Support new patient onboarding, confirmations, and recare follow-up
• Send and track pre-authorizations and predeterminations
• Handle escalated patient situations professionally
• Help with opening / closing procedures and daily reporting when the manager is out
• Participate in marketing activities and uphold a positive office culture

What We’re Looking For

2+ years of dental treatment planning or front office experience preferred

Strong communication, organization, and multitasking skills

Knowledge of PPO, HMO, AHCCCS, and federal dental insurance

Experience with specialty treatment planning is a plus

A team-oriented attitude and genuine commitment to outstanding patient care

What We Offer

$40,000–$55,000 annually, depending on experience

Monthly bonuses

Medical, dental, and vision benefits

PTO and paid holidays

Supportive, upbeat, family-run work environment

Opportunities for growth in a values-driven practice

If you’re compassionate, motivated, and excited to make a real impact in patients’ lives, we’d love to meet you. Apply today and grow with a practice that truly values you!

Skills :

Cosmetic

General Practice

Oral Surgery

Orthodontic

Bilingual

Billing

Claims / Appeals

Cross-trained (Front / Back Office)

HMO

PPO

Scheduling

Insurance

Curve

Spanish

Benefits :

Medical

Dental

Vision

PTO

Bonuses

Compensation :

$40,000-$55,000 / year