Global SAP SuccessFactors Change and Learning Specialist

Change And Learning Specialist

Dentons is designed to be different. We are driven to always be the firm of the future, to challenge the status quo, and to provide holistic business solutions to our clients in new and innovative ways. We are the lightbulb moments. The bold ideas. We are the world's largest global law firm, with 12,000+ people across 80+ countries. Driven by the diverse perspectives of our people, our clients, and our communities, we combine local knowledge with global insight.

About the Role

We are seeking a dynamic Change and Learning Specialist to drive successful implementation, adoption, and optimization of SAP SuccessFactors across Dentons. This role focuses on change management, stakeholder engagement, release readiness, and learning enablement, ensuring users effectively leverage SuccessFactors modules.

Key Responsibilities

Collaborate with project teams to design communication strategies, translating technical updates into clear messages for diverse audiences.

Integrate change management activities into project plans, tracking and assessing the effectiveness of initiatives for smooth adoption.

Conduct training needs assessments and design engaging learning programs using various modalities.

Partner with support teams to prepare release notes and maintain user documentation, ensuring alignment with system priorities.

Design and deliver training experiences using instructor-led, eLearning, microlearning, and job aids, continuously improving based on feedback.

Lead the development of multilingual content, ensuring accessibility and relevance for diverse audiences.

Establish best practices for learning content management to maintain high quality and accessibility.

Support go-live periods by facilitating smooth transitions and resolving outstanding issues.