Digital Customer Success ManagerVirtualVocations • Alexandria, Virginia, United States
Digital Customer Success Manager
VirtualVocations • Alexandria, Virginia, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Digital Customer Success Manager.
Key Responsibilities
Build scalable programs to drive product adoption and engagement
Analyze usage and sentiment data to optimize digital engagement strategies
Collaborate with various teams to enhance customer journey and internal efficiency
Required Qualifications
2+ years in B2B SaaS, preferably in Customer Success, Growth, or Lifecycle Marketing
Experience designing digital programs that yield measurable results
Proficiency with data and automation tools
Ownership mindset with a proactive approach to identifying opportunities
Adaptability to rapidly evolving tools and customer needs
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