Payor CAHPS Database Manager

At Qualtrics we create software the worlds best brands use to deliver exceptional frontline experiences build high-performing teams and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit determination and a disdain for conventionbut most of all it requires close-knit high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 6000 people across the globe who think thats work worth doing.

Payor CAHPS Database Manager

Why We Have This Role

The XM Success Team is at the heart of Qualtrics. From the initial onboarding to ongoing adoption we assist customers throughout their lifecycle helping them unlock the most value from our products and services. We understand their goals and as trusted advisors will help them deliver on their business objectives and recommend solutions to the challenges they face. We are looking for scrappy individuals to join our team and have a huge impact on customer retention and expansion. We have impressive members on this team and are always looking for more amazing talent!

Our Healthcare Industry Team is addressing rapid growth that requires expertise in regulatory programs for patient experience as well as payers. This team has four positions Program Manager Database Manager Data Analysts and Technology Consultant that ensure clients and Qualtrics are in compliance with CAHPS protocols.

How Youll Find Success

You will know you are doing a great job when you :

• Successfully manage all database activities for official payor CAHPS programs. Including sampling data file preparation database updates data cleansing and data submission.
• Ensure full compliance of all regulatory requirements for each CAHPS program.
• Demonstrate creative thinking and analytical problem-solving skills
• Support the Product team to improve product features provide specifications for required updates and changes to program administration guidelines.
• Exhibit the ability to effectively juggle multiple priorities
• Demonstrate outstanding interpersonal collaboration and communication skills
• Most importantly you care deeply about our clients and provide them a world-class experience

How Youll Grow

You will be joining a fast-growing highly-motivated team that has a considerable impact on the business and many opportunities to evolve such as the following :

Things Youll Do

How Youll Find Success

How Youll Grow

Things Youll Do

What Were Looking For On Your Resume

What You Should Know About This Team

Our Teams Favorite Perks and Benefits

The Qualtrics Hybrid Work Model : Our hybrid work model is elegantly simple : we all gather in the office three days a week; Mondays and Thursdays plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week work where you want owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws : Family & Medical Leave Act Equal Opportunity Employment Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and / or to receive other benefits and privileges of employment please let your Qualtrics contact / recruiter know.

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Required Experience :

Manager

Key Skills

Databases,Intelligence Targeting,Microsoft Access,SQL,Crystal Reports,Database Development,Database Marketing,High Availability,Relational Databases,Microsoft SQL Server,Database Administration,Oracle

Employment Type : Full Time

Experience : years

Vacancy : 1