Supports Coordinator
- [job_card.full_time]
Job Description
Family Support Services
Supports Coordinator
Job Summary & Job Description
Job Title: Supports Coordinator
Department/Division: Family Support Services in Family Preservation Services Division
Reports To: Family Support Services Supervisor
Beginning Pay Range: $43,888.00-$46,082.00
Classification: Full Time Salaried, Exempt
D.A. Blodgett- St. John’s
D.A. Blodgett- St. John’s provides a continuum of care with comprehensive services, including counseling, foster care, adoption, mentoring and residential care. These programs are built on our core belief, backed by research, that as long as children can be safe, they do best when they are with their families. D.A. Blodgett- St. John’s primarily serves children, youth and families in the greater Grand Rapids area, and some programming throughout the State of Michigan. D.A. Blodgett- St. John’s is dedicated to providing an inclusive and welcoming experience for all children, all families and all individuals.
MISSION STATEMENT: To help children and empower families by providing safety, advocacy, and support.
VISION: A safe, nurturing home for every child, a supportive community for every family.
VALUES:
- Exceptional Service: Client-focused and teaming at the center of our work.
- Equity, Diversity, & Inclusion: All are welcomed, valued, and belong.
- Excellence: Ongoing commitment to learning and improvement.
- Integrity: Responsibility and ownership of our actions and results.
- Creativity: Imagination, innovation, and intelligent risk taking.
- Passion: Relentless positive energy toward our mission and vision.
SANCTUARY COMMITMENTS:
- Nonviolence: Maintaining safety for all members of the community.
- Emotional Intelligence: Managing emotions so we don’t hurt ourselves or others.
- Social Learning: Together we accomplish more, we care for one another.
- Democracy: Everyone has a voice, not necessarily a vote.
- Open Communication: Respecting and sharing ideas of our team.
- Social Responsibility: Say what you mean, don’t be mean when you say it.
- Growth & Change: Creating hope for ourselves and the people we serve.
POSITION SUMMARY:
A Supports Coordinator provides family-focused services to children with developmental disabilities for the purpose of assisting the child in building on their strengths and helping the family to remain safely together in the family home. The Supports Coordinator will work in an environment convenient to the child and family to assist with linking, monitoring, and coordinating services.
ESSENTIAL RESPONSIBILITIES:
- To provide support and resources to families and children diagnosed with developmental disabilities.
- Able to meet clients and their families in non-traditional settings, (i.e. client’s home or public place that can accommodate privacy) during hours that meet the family’s needs.
- Participate in at least bi-weekly supervision at minimum and participate in bi-weekly team meetings.
- To effectively coordinate, educate and train family members and support systems on individual needs of each child.
- Demonstrate self-care strategies and model healthy coping mechanisms when exposed to emotionally challenging circumstances
- To monitor individuals for their progress on goals as well as to provide additional support and/or resources.
- Demonstrate sensitivity to cultural, ethnic and linguistic differences in all interactions with youth and families.
- Work skillfully and tactfully with other people significant to the client including families, schools, doctors, and other systems within the client’s life.
- Support families in navigating systems that may not reflect their cultural values, advocating for culturally responsive care.
- Acts as a cultural bridge between youth, families and community groups from different backgrounds.
- Maintain program compliance in timeliness of services and required paperwork completion.
- Provide crisis intervention and on-call response services as assigned by supervisor.
- Maintain coordination for treatment planning with multiple services providers.
Supervision Received: Specific Direction - Follows established work procedures. Receives periodic checks for performance. Refers unique questions/conditions to immediate supervisor.
Supervisory Responsibilities: No supervisory responsibilities.
MINIMUM QUALIFICATIONS:
- Minimum education requirements include a 4-year degree in a human services field.
- One year’s experience working with people who have been diagnosed with a developmental disability preferred.
- Possess a knowledge of community resources and support for children and families, and the skills necessary to facilitate and encourage positive change towards treatment goals.
- Valid driver's license, good driving record and adequate insurance with a car available always.
- Basic computer skills with knowledge of Microsoft Outlook, electronic record systems and other software programs.
- The ability to articulate ideas and prepare written reports and correspondence that are of a high professional standard, are grammatically correct and are timely.
- Ability to collaborate with school, department of health & human service, behavioral health and medical health personnel.
- Maintain knowledge of and follow the code of ethics for your profession and agree to abide by the related agency policies.
- Ability to be self-directed and autonomous while also operating as an interdisciplinary.
- The ability to work with a variety of clients and staff of differing socio-economic, cultural, and ethnic backgrounds.
- Personal qualities of warmth, sensitivity, and ability to establish meaningful therapeutic relationships.
- Personal qualities of organizational skills, assertiveness, good judgment, conscientiousness, attention to detail, and timeliness.
- A personal commitment to the Agency’s mission and values as demonstrated in service delivery.
CORE COMPETENCIES
- Communication: Ability to effectively receive and express ideas, both written and verbal; using clear and concise vocabulary and active listening skills. Ability to communicate with small and large groups and ability to communicate with all.
- Working Under Pressure: Ability to maintain composure and effectiveness when exposed to stressful or emotionally charged situations, while supporting families with empathy and professionalism.
- Planning and Organizing: Ability to set priorities and allocate resources properly to effectively achieve work responsibilities and objectives.
- Team Work: Effectively interacts with people by being able to share and receive information that supports team goals.
- Decision Making: Ability to select and commit to an effective course of action by understanding issues, comparing solutions, and drawing conclusions to resolve problems.
- Cultural Responsiveness: Ability to recognize, respect, and adapt to cultural differences, promote equity and inclusion in all aspects of care.
PHYSICAL REQUIREMENTS:
5+ hours per day
- Remaining in a stationary position
- Use hands/fingers to handle or feel
- Communicate with various parties
- Visual acuity
- Read and understand written word
- Drive/travel
- Operates computer and general office machines
2-5 hours per day
- Move about work area
Less than 2 hours per day
- Reach with hands and arms
- Ascend/descend walkways including but not limited to stairs
- Bend, stoop, kneel, crouch or crawl
None:
- Detect flavors or smells
- Operate machines or material handling equipment
ENVIRONMENTAL CONDITIONS:
5+ hours per day:
- Office environment: No exposure to extreme heat, cold, noise, chemicals or hazardous equipment
2-5 hours per day:
- Client home environments: may include pets, smoking, differing levels of cleanliness and potential allergens.
No hours per day:
- Manufacturing environment: exposure to dust, oil, carious chemicals, solvents or fumes.
- Medical environment: exposure to body fluids, radiation, medical equipment, solvents or chemicals
- Noise: exposure to constant or intermittent extreme sounds
- Temperature: Exposure to extreme heat or cold either indoors or outdoors
DABSJ strives to be a fully inclusive organization as we support a diverse group of children and families. We are building a diverse team that represents our customers and our community and recognize that each of us brings a unique perspective to the organization. We welcome differing thoughts, faiths, beliefs, groups, and lived experiences. The diversity and differences of each team member, foster parent, adoptive parent, child, and family make us #DABSJstrongertogether for children and families.
DABSJ is an equal opportunity, at-will employer, and will not discriminate against employees or applicants for employment. DABSJ does not discriminate on the basis of race, including but not limited to hair texture and protective hairstyles such as braids, locks and twists; culture, ethnicity, religion, national origin, age, gender, sexual orientation, gender identity or expression, height, weight, marital status, veteran status, socio-economic status, disability, or other legally protected characteristics as required by law.
This job description does not list all duties of the job. Employees may be asked by management to perform other duties as needed. The Company reserves the right to revise this job description at any time. This job description is not a contract for employment and does not infringe upon the Company’s at will employment status.
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