Program ManagerVirtualVocations • Provo, Utah, United States
Program Manager
VirtualVocations • Provo, Utah, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Program Manager to oversee remote teams and drive performance improvements.
Key Responsibilities
Conduct interviews and onboard new hires while ensuring high team morale and performance
Monitor team achievement of SLA's and KPI's, providing coaching and support as needed
Analyze performance management data to facilitate continuous improvement among team members
Required Qualifications
5+ years of experience as an Operations or Program Manager managing remote teams of 15+ individuals
Proven track record in developing and implementing process improvements impacting KPI / SLA attainment
Experience in coaching and supporting team members to enhance performance
Highly organized with a focus on continuous improvement
Degree in Business, Communications, or Information Technology preferred
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Program Manager • Provo, Utah, United States
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