Experience Director

Job Description

Job Description

CENTRAL EXPERIENCE DIRECTOR

Reports to : Executive Chief of Staff

Status : Full-time

OUR MISSION

At The Word Church, our mission is simple : we are a Jesus-centered ministry committed to strengthening our members, winning the lost, and helping those in need. Every campus exists to extend the reach of this mission—spiritually, relationally, and practically.

JOB SUMMARY

The Central Experience Director supports the Executive Chief of Staff and

Experience by helping bring the worship and experience vision to life across all TWC locations. This role coordinates closely with Worship, Creative, Production, and Communications to ensure every service and event is planned, aligned, and executed with excellence. The position centers on strong systems, clear communication, organized planning, and effective leadership across the Experience Department.

KEY RESPONSIBILITIES

Experience Execution

• Coordinate all worship experiences according to the direction provided by the Executive Chief of Staff and Experience.
• Build and maintain service run sheets, timelines, transitions, and orders of service.
• Ensure all experience elements are prepared, communicated, and executed with excellence.
• Support experience teams in preparing for special events, services, and ministry initiatives by coordinating timelines, deliverables, and responsibilities.

Creative, Production, and Communications Coordination

Project and Operational Leadership

PERSONAL ATTRIBUTES

QUALIFICATIONS

Essential

Preferred