NMS Camps - Operations Manager Apprentice

Nms Shareholder Apprentice Program

The NMS Shareholder Apprentice Program is designed to provide motivated Shareholder candidates the unique opportunity to receive on-the-job training within the Anchorage-based camp services division for a period of 24 months, and upon successful completion of the program will be prepared to step into regular full-time employment as a fully qualified operations manager.

This position will provide field or regional oversight, coordination, and supervision of personnel involved in providing food, cleaning and maintenance services to clients on multiple contracts. This position will be responsible for providing management support as described in the essential duties and responsibilities. The apprentice will learn how to perform all of the essential duties of the Operations Manager, listed below, and any other duties as assigned.

This is an in-office position. The posting will remain open until filled, and qualified shareholder candidates will be contacted for interviews as they are identified.

Responsibilities

Contract Management

Under the supervision of the Vice President, the Apprentice will :

• Be knowledgeable of the terms and conditions, deliverables, and services of the managed contracts
• Understand the scope of work for delivery and manage accordingly
• Develop standard operating procedures for contracts under their management
• Perform client reporting as outlined in the contract
• Cultivate positive relationships with contract representatives
• Effectively manage client expectations, conducting annual expectation & quarterly KPI meetings

People Management

Training

Hiring

Performance Management

Staffing

Work Environment

Financial Management

Asset Management

Budget Management

Bid / Proposal Support

Qualifications

Minimum Requirements :

Skills & Abilities

Time management, critical thinking, interpersonal skills, communication skills, planning and organizational skills including the ability to work independently, prioritize activities, meet commitments, and proactively manage time and a heavy workload. Ability to conduct training sessions in a one-on-one and group setting. Ability to understand and analyze financial performance and related reports and documentation.

NMS Core Values

Safety guides our behavior.

Honesty and integrity govern our activities.

Commitments made will be fulfilled.

All individuals are treated with dignity and respect.

The environment will be protected and sustained.

Working Conditions and Physical Requirements

Weather : Indoors : environmentally controlled; requires most or all work to be done inside

Noise level : Quiet

Description of environment : Standard office environment

Physical requirements : Employee is required to lift and / or move up to 25 lbs. Frequently required to sit, stand, walk, use hands / fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk / hear, see, taste / smell, and carry weight / lift.

Travel : Employee may travel up to 25% to various locations within the U.S. and / or remote locations and may be required to use alternative modes of transportation, including but not limited to snow machines, boats, small airplanes and ATVs. Travel is coordinated by NMS.