Senior Technical Deployment Manager (Austin)

Job Summary

A Senior Technical Deployment Manager is needed to support the Environment Management Team within a large Social Services Applications division. This role will oversee application release deployments, troubleshoot complex environment issues, coordinate across multiple IT groups, and drive improvements in automation, environment stability, and Agile processes. The candidate will work with minimal direction and must demonstrate strong technical judgment, leadership, and problem-solving abilities.

Key Responsibilities

• Oversee deployment and validation of application releases and system enhancements to production.
• Lead troubleshooting of environment issues across development, testing, training, and production environments.
• Collaborate with internal IT teams, vendors, trading partners, and consultants for environment planning and delivery.
• Manage environment demand planning and resource coordination for new environment setup, configuration, and refactoring across code, database, configuration, security, and platform layers.
• Lead improvement projects and Agile sprints focused on environment delivery, automation, and standardization.
• Participate in backlog grooming, user story creation, and Agile ceremonies to support application enhancements.
• Lead and coordinate major triage sessions involving experts across code, configuration, middleware, database, network, and operations.
• Provide root cause analysis documentation, coach junior staff, and drive continuous improvement.
• Manage CI / CD roadmap alignment with program objectives; attend IT governance meetings and prepare roadmap updates.
• Provide Scrum Master support for DevSecOps teams and ensure adherence to Agile guidelines.
• Remove impediments for Agile teams and promote self-organizing, collaborative team culture.
• Prepare and deliver reports on environment usage, CI / CD status, and technology proposals to leadership.
• Oversee staff, assign work, mentor team members, and ensure team harmony and productivity.
• Perform additional duties as assigned.

Knowledge, Skills & Abilities

Preferred Certifications

Minimum Qualifications