Commercial Program Manager

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DHL is committed to fostering an environment where every team member can make a significant impact on our business. We emphasize personal commitment—to our business, to each other, and to the global communities we serve. Join us in a rewarding work environment with competitive compensation and a variety of programs, services, and benefits tailored to enhance your personal life.

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DHL is seeking a Commercial Program Manager to identify, define, and implement efficient sales processes, policies, and procedures that support our sales force. In this role, you will manage and coordinate sales support activities such as sales reporting, market coverage data, and quota management.

The ideal candidate will be adept at gathering and summarizing internal and external market and industry research to provide insights that drive sales performance. You will facilitate communication and coordinate projects involving cross-departmental collaboration.

Key Responsibilities :

• Develop, implement, monitor, and report on local Sales Campaigns to drive engagement and support the Sales Force.
• Identify and monitor current and potential issues impacting sales performance.
• Compile and analyze sales data to uncover trends and inform decision-making.
• Assist in quota development.
• Prepare presentations for Senior Leaders.
• Analyze and implement changes in Sales territories using iTAP software.
• Oversee project completion, including planning, assigning, monitoring, and evaluating results.
• Support various ad hoc projects for the sales force.
• Create promotional materials such as emails, brochures, and collateral for customer acquisition and retention.
• Plan events to engage the sales force.
• Facilitate major communications from Senior Management to the sales team.
• Maintain a database of competitive pricing and relevant information.
• Address inquiries from the sales force and customers.
• Provide functional advice and training to less experienced sales support roles, as needed.

Skills & Qualifications :

Employee Benefits & Incentives :

DHL offers a comprehensive benefits package designed to support employees and their families throughout their careers. Specific benefits may vary, but you can expect :

DHL is an equal opportunity employer. We assess qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

We are committed to providing reasonable accommodations to individuals with disabilities throughout the application and interview processes, and to help them perform essential job functions. Please notify us if you require accommodation.