Talent.com
Office Services Associate
Office Services AssociateThe Millennium Group • Charlotte, NC, USA
Office Services Associate

Office Services Associate

The Millennium Group • Charlotte, NC, USA
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [filters_job_card.quick_apply]
[job_card.job_description]

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Job Summary

The Customer Service & Office Support Associate is responsible for providing exceptional customer service and operational support within the office environment. This position ensures smooth day-to-day operations by maintaining a functional reception area, managing mailroom and office service activities, and coordinating facility maintenance needs. The role requires flexibility, hands-on problem-solving skills, and the ability to provide reliable backup support across multiple departments and locations. The ideal candidate demonstrates professionalism, teamwork, and a strong commitment to creating a clean, efficient, and service-oriented workplace.

Key Responsibilities

Customer Service

  • Maintain a functional, professional, and well-staffed customer service area.
  • Provide reception coverage and manage client interactions with a high level of professionalism.
  • Handle inquiries and resolve issues promptly, including assisting difficult or irate customers with patience and tact.

Mailroom & Office Support

  • Perform all mailroom functions including sorting, distributing, and processing incoming and outgoing mail.
  • Assist with office service tasks such as copy requests, work tickets, and document handling.
  • Provide mailroom or office service coverage during breaks, absences, or peak periods.

    • Equipment & Facility Management

  • Ensure proper operation and maintenance of office equipment including copiers, printers, and scanners.
  • Oversee kitchen / pantry appliances and general facility upkeep to ensure clean, safe, and operational spaces.
  • Coordinate service and repairs for facility-related issues such as plumbing, refrigeration, and lighting.
  • Maintain organized and well-stocked kitchen, copy, and conference room areas.

    • Backup & Flexibility

  • Serve as a backup for all staff functions, providing cross-departmental support when needed.
  • Adapt to changing duties, priorities, and coverage requirements across different office locations.
  • Support the Nashville office and assist with maintenance service scheduling and follow-up.

    • General Office Operations

  • Maintain kitchen supply inventories and submit weekly restock requests.
  • Keep conference rooms, pantries, and copy areas neat and organized; ensure corridors and freight areas remain clear.
  • Assist with internal office moves including packing, relocation, and distribution of keys.
  • Prepare new offices with necessary furniture, equipment, and nameplates.
  • Manage and coordinate furniture installations, removals, and repairs; oversee painting and workspace refreshes.
  • Perform hands-on maintenance tasks such as assembling furniture, rearranging layouts, and hanging artwork.
  • Provide logistical support for meetings and events by setting up furniture, food, and beverages, and assisting with equipment and staging as needed.

    • Qualifications

  • Education : High School diploma or GED equivalent required.
  • Experience :
  • 1–2 years of customer service experience.
  • 1–2 years in a corporate or professional office environment.
  • 1–2 years of experience in building or facility services preferred.
  • Skills & Abilities :
  • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
  • Ability to handle confidential and sensitive information with discretion.
  • Strong organizational, communication, and problem-solving skills.
  • Proven ability to work both independently and as part of a team.
  • Excellent attention to detail with a strong sense of ownership and accountability.
  • Ability to lift up to 50 pounds and perform light physical tasks as required

    • Job Posted by ApplicantPro

    [job_alerts.create_a_job]

    Office Associate • Charlotte, NC, USA

    [internal_linking.related_jobs]
    Office Services Associate

    Office Services Associate

    Charlotte Staffing • Charlotte, NC, US
    [job_card.full_time]
    Job Opportunity : Customer Service & Office Support Associate.Charlotte, NC, USA | Hourly | 17.DOE | Full Time | Eligible for : PTO (Vacation, Sick, and Holiday), Medical, Dental, Vision Insurance, 4...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Accounting Manager - Advisory Revenue

    Accounting Manager - Advisory Revenue

    Vaco by Highspring • Fort Mill, SC, US
    [job_card.permanent]
    Our client is a well-established, Fortune 500 technology-enabled financial services organization experiencing ongoing growth and transformation. The company fosters a collaborative and dynamic cultu...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Entry Level Client Relations Associate

    Entry Level Client Relations Associate

    RevoLusion Consultants • Charlotte, NC, US
    [job_card.full_time]
    Looking to break into B2B sales and grow your career from the ground up? As a Entry Level Client Relations Associate , you'll work directly with local businesses in the Charlotte, NC area to promot...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Office Manager

    Office Manager

    Carolina Therapeutic Services First • Charlotte, NC, US
    [job_card.full_time]
    Office Manager Behavioral Health.Carolina Therapeutic Services First a growing behavioral health organization dedicated to providing high-quality, person-centered care to individuals and families.O...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Client Services Manager

    Client Services Manager

    Robert Half • Charlotte, NC, US
    [job_card.full_time]
    We are looking for a dedicated Client Services Manager to join our team in Charlotte, North Carolina.This role involves supporting financial advisors and ensuring exceptional client experiences wit...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Client Engagement Associate

    Client Engagement Associate

    Emerald Edge Promotions Inc. • Charlotte, NC, US
    [job_card.full_time]
    Emerald Edge is delighted to welcome a Client Engagement Associate in Charlotte to specialize in our AT&T Fiber campaign. Our marketing firm needs a Client Engagement Associate who understands that ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Office Manager

    Office Manager

    Addison Group • Charlotte, NC, US
    [job_card.permanent]
    Charlotte, NC (multiple locations are hiring).Full benefits available upon direct hire, including medical, dental, vision, and 401(k). These roles are newly created to support growing practices and ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Office Manager

    Office Manager

    Trilon Group • Charlotte, NC, US
    [job_card.full_time]
    If you recognize that the ultimate objective is to protect water quality, the environment, and the communities we live in, then your goals align with ours, and we would love to speak with you.This ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Office Service Representative I

    Office Service Representative I

    Canon U.S.A., Inc. • Charlotte, NC, United States
    [job_card.full_time]
    Office Service Representative I.Position Type (Portal Searching).Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all cla...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Focus Group Participants (Hiring Immediately)

    Remote Focus Group Participants (Hiring Immediately)

    Maxion Research • Lake Wylie, South Carolina, US
    [filters.remote]
    [job_card.part_time]
    Join Our Part-Time Research Studies Today!.Are you eager to earn extra income from the comfort of your home? We are looking for motivated individuals to participate in paid research studies includi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Customer Care Associate

    Remote Customer Care Associate

    TurboTax • Rock Hill, South Carolina
    [filters.remote]
    [job_card.full_time]
    Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Client Compensation Specialist

    Client Compensation Specialist

    TEKsystems • Fort Mill, SC, United States
    [job_card.full_time]
    Handling and researching inquiries and requests through multiple contact points such as phone calls and email.First point of contact for assisting Advisors and their staff with inquiries and reques...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Office Manager

    Office Manager

    CER-MET INC • Charlotte, NC, US
    [job_card.full_time]
    Supervises and / or performs secretarial, clerical and other office duties as required.Assignments are routine in nature and are carried out in accordance with general work instructions and establish...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Work from Home - Online Product Support (Entry Level)

    Work from Home - Online Product Support (Entry Level)

    GLOCPA • Statesville, North Carolina
    [filters.remote]
    [job_card.full_time]
    We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Finance, Bankruptcy & Restructuring Associate - Financial Services - Multiple Offices (NC)

    Finance, Bankruptcy & Restructuring Associate - Financial Services - Multiple Offices (NC)

    Womble Bond Dickinson (US) LLP • Charlotte, NC, United States
    [job_card.full_time]
    Womble Bond Dickinson (US) LLP seeks a highly motivated associate to join its Finance, Bankruptcy & Restructuring Practice Group on the Financial Services Team. The position is available in North Ca...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Behavioral Services

    Director of Behavioral Services

    UpLevel Sourcing • Fort Mill, SC, US
    [job_card.full_time]
    Director of Behavioral Services.Director of Behavioral Services.Greater Charlotte, North Carolina / South Carolina region. This leader will be responsible for strategic direction, program development,...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote M&A Associate - AI Trainer ($50-$60 / hour)

    Remote M&A Associate - AI Trainer ($50-$60 / hour)

    Data Annotation • Rock Hill, South Carolina
    [filters.remote]
    [job_card.full_time] +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Associate Actuary

    Associate Actuary

    Munich RE • Charlotte, NC, United States
    [job_card.full_time]
    Amelia, United States; Akron, United States; Ann Arbor, United States; Athens, United States; Atlanta, United States; Augusta, United States. Bremen, United States; Carmel, United States; Cary, Uni...[show_more]
    [last_updated.last_updated_30] • [promoted]