Automation Technician, Customer Service

Körber is the home for passionate people who innovate, collaborate and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. We combine our strong heritage with our understanding for local specifics and a global mindset to bring people together and create valuable solutions for our customers. We aim for being the first to do the right thing at the right time.

Join the home for entrepreneurs!

The Automation Technician, Customer Service will build subassembly and retrofit equipment from beginning to end with a high level of quality by applying mechanical and electrical knowledge. Receives direction from a Mechanical Designer to ensure the project is assembled to specifications. All areas of work must be performed with high levels of efficiency.

Your role in our team

• You will build mechanical, electrical or pneumatic assemblies according to prints
• Route hoses, wires, and cables in a clean and functional manner
• Determine and report defective materials or questionable situations
• You will ensure the customer’s project has a quality cosmetic appearance upon completion
• Perform quality checks on assemblies, and incoming part inspection
• You may assist in packing and crating customer’s order carefully for shipment
• Maintain and track incoming service parts in ERP system
• Assist Customer Service Specialist in prioritizing service projects
• You will clean and organize work area daily
• Promote the company and fellow employees in a positive manner at all times
• Show initiative towards excelling with the company
• You will maintain a clean and safe work area, and show a strong eagerness to learn and a positive attitude everyday
• Work on special projects as needed
• Take responsibility across departments for assigned tasks and topics
• You may be required to travel occasionally to assist in initial retrofit setup

Your profile

• You have an associate’s degree in manufacturing, electrical, machine assembly technology or equivalent work experience
• Your experience in manufacturing is a plus
• Uses hand tools and power tools at a skillful level
• You read and understand prints for assembly of mechanical hardware, as well as basic electrical prints for wiring on assemblies
• Demonstrates intermediate mechanical, basic technical mathematical, and basic to intermediate electrical knowledge
• You display great attention to detail
• Exhibits a “think like the business owner” mentality
• You must be able to work independently, and together as a team to reach the common goal
• Must be able to understand both verbal and written instructions and follow them with precision
• You exhibit clear communication (verbal and written)
• Demonstrates basic computer literacy with computer programs such as MS Word, MS Excel, MS Outlook, and/or business software

Can you find yourself in this profile?

Then you are right at Körber. We are looking forward to getting to know you!

Your benefits

• You will work in a modern work environment with open culture towards improvements and new ideas
• You are part of a global operating company with a wide customer basis and a growing business
• You profit from international cooperation within group-expert network to implement corporate wide concepts
• You will work in a team who is focusing on customer requirements
• You will get an attractive compensation package including health, dental, vision insurance and retirement plan

Your working environment at Körber

Join Körber Pharma and you will work in an innovative, friendly and digital environment providing the opportunity to advance your career. Irrespective of whether it is engineering, production or supporting exciting projects – you have the chance to contribute your expertise and make a difference. Based in Fargo, North Dakota, USA, you will be an integral part of the team, helping to shape solutions across the entire pharmaceutical value chain.

Equal employer opportunity

Körber Pharma is an Equal Employment Opportunity Employer.

Our nation’s military veterans represent the top talent this country has to offer. They bring meaningful skills to the workplace and are assets to our company. We encourage U.S. Military Veterans to apply.