IT-Technical WriterShiftCode Analytics • Scottsdale, AZ, United States
[error_messages.no_longer_accepting]
IT-Technical Writer
ShiftCode Analytics • Scottsdale, AZ, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation Work with development and support leads to identify documentation repositories, revise and edit, and determine best solutions for data compilation and centralized storage Research, create, and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration Develop content in alternative media forms for maximum usability, with consistent voice across all documentation Three or more years of experience as an effective technical writer Proven ability to quickly learn and understand complex subject matter Experience in writing documentation and procedure manuals for various audiences Superb written communication skills, with a keen eye for detail Experience working with engineers to improve user experience (ex : design, UI), refine content, and create visuals and diagrams for technical support content Ability to handle multiple projects simultaneously Bachelor's degree (or equivalent) in journalism, communications, or relevant technical field SharePoint experience managing shared documentation. ServiceNow experience with Knowledge Bases and Knowledge Article creation. Effective written and verbal communication skills. Good understanding of SDLC (systems development lifecycle) Previous experience in software development preferred / Professional certification Experience in using XML tools to create documentation / Monday through Friday 08 : 00 - 17 : 00 MST Corporate office in Scottsdale, AZ.
Interview : 2 zoom
Visas : USC / GC / H4-EAD only
Location Type : On-site (M-F, 8am-5pm) with hybrid schedule (In-office days are Mon, Tues, and Thurs).
We're searching for an experienced technical writer to join our team. The ideal candidate will have proven success in an IT organization developing runbooks and playbooks to assist with timely restoration of services.
Objectives of this role
- Develop comprehensive Runbook and Playbook documentation that meets organizational standards
- Experience in ServiceNow and SharePoint
- Gain deep understanding of products and services, and translate complex information into simple, polished, engaging content
- Write user-friendly content that meets the needs of target audience, turning insights into language for user success
- Develop and maintain detailed database of reference materials, including research, usability tests, and design specifications
- Evaluate current content and develop innovative methods for improvement
Responsibilities
Required skills and qualifications
Preferred skills and qualifications
Work Hours and Location
[job_alerts.create_a_job]
Writer • Scottsdale, AZ, United States
[internal_linking.similar_jobs]
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and / or year...[show_more]
Are you looking to join a company where your contributions truly matter, and where you'll be part of a supportive, innovative team? MMS is a award-winning, data-focused clinical research ...[show_more]
Job Title : Enterprise IT Lead Consultant Engineer Location : Phoenix, Arizona[show_more]
Earn up to $16 USD / hourly and work remotely and flexibly.Outlier, a platform owned and operated by Scale AI, is looking for.
If you're passionate about improving models and excited by the future of ...[show_more]
Principal Medical Writer - Submission Docs (2.Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success.
We translate unique clinical,...[show_more]
ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy.
Information Professionals who oversee the seamless opera...[show_more]
Title : Technical Project Manager.Bachelor’s Degree in computer science, computer engineering, or other technical discipline, or equivalent work experience required.
advanced degree preferred.HTML, ...[show_more]
UK / Canada / Europe / Singapore / Dubai / Australia-based • •Investment Banking or Private Equity Experts • • for a research project with a leading foundational model AI lab.
You are a good fit if you : - Have •...[show_more]
Vālenz ® Health is the platform to simplify healthcare – the destination for employers, payers, providers and members to reduce costs, improve quality, and elevate the healthcare ex...[show_more]
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best.
When a network goes down, vital information may be l...[show_more]
Project Manager For Medicaid Enterprise Systems.Medicaid IT PM Duration : 12 Months Start : Immediate 75% Remote We are seeking a Project Manager responsible for working with client and vendor teams ...[show_more] Principal Medical Writer - Regulatory Submission Documents.Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success.We translate uni...[show_more] 
The IT Manager is responsible for verifying the IT landscape supports the property business goals safely, securely, and effectively.
This integral role demonstrates key information technology and co...[show_more]
PowerShell Developer with experience in ServiceNow – ideal candidate will have extensive knowledge of PowerShell scripting, alongside proficiency in Java, Python, Git, orchestration, CI / CD pipeline...[show_more]
Job Description : The position we are hiring for is customer / client relations.In this position you will be writing claims and submitting the paperwork.
Duties can be performed remotely.Company Inform...[show_more] UK / Canada / Europe / Singapore / Dubai / Australia-based • •Investment Banking or Private Equity Experts • • for a research project with a leading foundational model AI lab.
You are a good fit if you : - Have •...[show_more] 
Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification.
This position is not eligible for overtime compensation....[show_more]
District Support Services Cntr.Summer Hours : Monday - Thursday, 7am-6pm.The Maricopa County Community College District is one of the largest community college systems in the nation.Home to 10 indiv...[show_more]
Automotive Service Writer
Midas • Scottsdale, AZ, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Nonclinical Writer
MMS • Phoenix, AZ, US
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_30]
Enterprise IT Lead Consultant Engineer
JPS Tech Solutions LLC • Phoenix, AZ, United States
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_variable_days]
Remote Flexible Writer
Outlier • Chandler, AZ, United States
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Principal Medical Writer - Submission Docs (2.5 / 2.7.2 / 2.7.3 / 2.7.4) - Oncology - Remote Based
Syneos Health / inVentiv Health Commercial LLC • Phoenix, AZ, United States
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Information Technology Professional (IT Support)
U.S. Navy • Carefree, AZ, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
IT Project Manager - Phoenix, AZ - Full-time
Two95 International Inc. • Phoenix, AZ, US
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_30]
Remote Financial Expert - AI Trainer ($150 per hour)
Mercor • Maricopa, Arizona, US
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Enterprise IT Tech II
Valenz • Phoenix, AZ, US
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_variable_days]
Information Technology Professional (IT Support)
US Navy • Chandler, AZ, US
[job_card.part_time]
[last_updated.last_updated_30] • [promoted]
Medicaid IT PM
Staffing • Phoenix, AZ, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Principal Medical Writer - Regulatory Submission Documents
Syneos Health / inVentiv Health Commercial LLC • Phoenix, AZ, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Market Information Technology Manager - Phoenix Part Time
Marriott International • Phoenix, AZ, US
[job_card.part_time]
[last_updated.last_updated_variable_days] • [promoted]
Nexthink Architect
Centraprise • Phoenix, Arizona, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Remote Claims Writer
Metro Public Adjustment • Chandler, Arizona, United States
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Remote Financial Planner - AI Trainer ($150 per hour)
Mercor • Maricopa, Arizona, US
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
IT Consultant
Maricopa County • Phoenix, AZ, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
IT Operations Manager
Maricopa Community College District • Tempe, AZ, United States
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]