AWS Connect and LEX Solution Expert

Job Description : AWS Engineer

The ideal candidate will have 8-15 year s of experience building and customizing AWS services, with a strong focus on cloud-native solutions and serverless architectures.

Key Responsibilities :

Design, implement, and maintain scalable, high-performance AWS infrastructures

Lead the development and optimization of cloud-native applications using AWS services

Architect and deploy serverless solutions using AWS Lambda and related services

Create and manage Amazon Lex chatbots, integrating them with other AWS services

Develop and maintain AWS Cloud Formation templates and Terraform scripts for infrastructure as code

Implement secure and efficient networking solutions using VPC, VPN, and related services

Optimize cloud costs and performance using tools like CloudCheckr

Create insightful dashboards using Amazon QuickSight for data visualization and reporting

Mentor junior team members and contribute to best practices and architectural decisions

Required Skills : A WS Platform Expertise :

• Bachelor's degree in Computer Science, Information Technology, or related field
• Minimum 8 years of experience in cloud engineering, with at least 5 years focused on AWS

Demonstrated history of successful large-scale AWS projects

Amazon Lex : Bot creation and customization

AWS Lambda : Serverless application development and integration

Amazon Connect : Cloud contact center setup, management, and integration

Core AWS Services : S3, EBS, Glacier, EFS, VPC, Route 53, EC2, RDS, IAM

AWS CloudFormation and Terraform for infrastructure as code

Networking : VPC, VPN, Security Groups, Network ACLs, Elastic Load Balancing

Containerization : Docker and Kubernetes experience

Scripting : Shell scripting, Node.js, and Python

Other Technical Skills :

Experience with cloud optimization tools (e.g., CloudCheckr)

Proficiency in creating dashboards with Amazon QuickSight

Solid understanding of DevOps practices and CI / CD pipelines

Soft Skills :

Excellent problem-solving and analytical skills

Strong communication and documentation abilities

Proven track record of designing scalable and cost-effective solutions

Ability to work collaboratively in a fast-paced environment

Leadership experience in guiding technical teams and projects

Specific Expertise :

Creation and management of Amazon cloud contact centers

Extensive experience with AWS services deployment using CloudFormation and Terraform

Proficiency in Amazon Connect, including reporting and contact lens configuration

Expert-level knowledge in creating contact flows, routing profiles, queues, and modules using Connect APIs

Integration of Amazon Lex bots with other AWS services and external systems

Certifications :

AWS Certified Solutions Architect - Professional (required)

AWS Certified DevOps Engineer - Professional (preferred)

AWS Certified Data Analytics - Specialty (preferred)

Requirements :

The ideal candidate will be a cloud enthusiast with a passion for serverless architecture and a drive to innovate. They will play a crucial role in shaping our cloud strategy and driving our organization's digital transformation initiatives.

Must have a valid indefinite USA Work Permit

DXC Technology (NYSE : DXC ) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

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