Showroom Manager

Job Details

Description

Be valued as an individual! Sub-Zero Group, Inc. is a family-owned company where talent and hard work are recognized and rewarded, people work as a team, and everyone is guided by a clear vision : to create the world’s most innovative appliances. We are proud of what we do, and who we are; we are solely focused on the customer experience and brand education.

We are currently seeking a Showroom Manager for our showroom in Chicago, IL. This role serves to ensure that the investment in our showroom is maximized by converting a high rate of prospects into owners. The Showroom Manager accomplishes this by leading a team of professionals to help curate the perfect appliances for their home while building brand alliance and consumer trust. We are solely focused on the customer experience and brand education.

Specific expectations include the following responsibilities :

• Leading the coaching and development effort of the Showroom Sales Associates.
• Managing the appointment setting process for the showroom. Ensure consistent consumer showroom throughput, maximize available daily capacity and provide an outstanding consumer experience.
• Partnering with dealers and trade professionals to build trust and mutually beneficial relationships.
• Managing the overall execution of the showroom sales consultation process including ensuring a seamless retail handoff for the consumer, and an overall luxury customer experience.
• Maintaining a beautiful and pristine work environment, for both your team and guests.
• Participating in on-going product knowledge and training.
• Supporting ongoing showroom operations.
• Supporting the creation of marketing campaigns to drive showroom activity.

We value our employees by providing :

Qualifications

Skills

Behaviors

Motivations

Education

Preferred

Bachelors or better.

Experience

Preferred

5+ years of demonstrated successful luxury sales management experience Experience utilizing CRM systems to track data and manage performance. MS Word, Excel, PowerPoint and Outlook. Design, merchandising, and event organization

Licenses & Certifications

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.