Technical Services Manager (Midwest)

Investing in You, join a 100-year-old, family-owned leader in Ag - and grow with us!

Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.

"We know the confidence gap can get in the way of meeting spectacular candidates, so please don't hesitate to apply - we'd love to hear from you."

Position: Technical Sales Manager - Pet Nutrition

Position Reports to: Director of Technical Services, Pet

Location: Remote (ideally near major airport hub in the Midwest)

Our Mission

At Rangen, our mission is to provide solutions that enable our pet food, livestock, and aquaculture customers to flourish. This mission serves as the foundation for every decision we make - from responsible sourcing and scientific rigor to innovation and sustainability. We are shaping the future of nutrition by connecting deep technical understanding with practical, customer-focused solutions.

Overview

The Technical Services Manager will lead customer-facing research and technical support initiatives to drive growth across the Rangen Pet Nutrition ingredient portfolio. This position bridges science and commerce - translating data-driven insights into applied solutions that solve real-world customer challenges.

The ideal candidate will be both technically sound and intellectually curious - someone who thrives on learning new technologies and ingredient applications. From antioxidants that protect product shelf-life, to functional ingredients that enhance health and palatability, to upcycled commodities and sustainable nutrition concepts - this role serves as the trusted technical point of reference for Rangen Pet Nutrition customers and commercial teams.

Key Responsibilities

• Lead customer-driven research, validation trials, and product applications to address formulation, stability, and performance challenges across species and product categories.
• Serve as a technical liaison between customers, sales, and marketing - translating complex scientific concepts into actionable solutions and clear value propositions.
• Develop and deliver technical training, presentations, and data-based materials that elevate the Rangen Pet Nutrition technical brand and support customer engagement.
• Collaborate closely with R&D, Quality, and Operations teams to ensure product consistency, regulatory compliance, and manufacturing excellence.
• Represent Rangen Pet Nutrition at industry conferences, trade shows, and customer meetings, communicating product advantages and emerging trends in pet and animal nutrition.
• Maintain expertise across antioxidants, functional ingredients, premixes, and yeast-based nutrition while staying abreast of evolving science and regulations in the feed and pet sectors.
• Other tasks based on business needs.

Qualifications

• B.S. in Animal Science, Food Science, Nutrition, Biology, Chemistry, or a related technical discipline, M.S. or PhD preferred.
• Minimum of 8 years of experience in the industry (livestock and/or companion animal) with a minimum of 2 years' experience in technical services or customer-facing roles.
• Demonstrated ability to interpret and communicate technical data effectively to both scientific and commercial audiences.
• Strong analytical, organizational, and problem-solving skills; able to balance multiple projects and customer priorities.
• Excellent communication and presentation skills with the ability to build trust and credibility across diverse stakeholders.
• A collaborative, self-motivated professional who combines scientific curiosity with a drive for business growth.

Ideal Candidate

The successful candidate will bring both depth and versatility - grounded in science but energized by customer interaction. They will be passionate about learning, adaptable across ingredient categories, and motivated by helping customers solve complex technical challenges. Above all, they will embody Rangen's commitment to science, service, and sustainable growth in every conversation, presentation, and partnership.

Benefits & Perks

Beyond competitive pay, your other great perks include 401(k) match, paid maternity and parental leave, PTO, multiple health plans, and much more.

Who We Are

Our success over the past century comes from always asking, "What's next?" for our customers and partners. Achieving our vision to lead through innovation starts with a culture of service and authenticity. From day one, you'll be encouraged to bring your whole self to work and empowered to do your best work every day.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Our Commitment to Diversity & Inclusion:

Diversity of people, cultures, opinions, and ideas makes us all stronger. From leadership commitment to employee buy-in, we know that creating an inclusive environment and providing opportunities for all employees to reach their full potential is a shared responsibility.

Wilbur-Ellis Nutrition, LLCis headquartered in Buhl, Idaho, and is a marketer and distributor of value-added feed ingredients in North America and Asia-Pacific. Wilbur Ellis provides feed solutions to our customers and suppliers in the Livestock, Pet Food, and Aquaculture Industries. Providing a complete supply chain, including logistics, warehousing, and customer service, in addition to expertise in import/export and regulatory, sets Wilbur-Ellis apart from our competitors. We understand the importance of providing on-time delivery of specified products and honoring our commitments to suppliers and customers.

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