Talent.com
Floral Department Manager
Floral Department ManagerHy-Vee • Indianola, IA, US
Floral Department Manager

Floral Department Manager

Hy-Vee • Indianola, IA, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Floral Department Manager

At Hy-Vee, our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

General Function

Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Coordinates the delivery of the freshest and best quality product at a competitive retail price.

Core Competencies

  • Partnerships
  • Growth mindset
  • Results oriented
  • Customer focused
  • Professionalism

Reporting Relations

Accountable and Reports to : District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home

Positions that Report to you : Floral Department Employees

Primary Duties and Responsibilities

  • Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
  • Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.
  • Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
  • Makes an effort to learn customers' names and to address them by name whenever possible.
  • Assists customers by : (examples include) escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience.
  • Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders.
  • Recruits, hires, trains, supervises, disciplines, and evaluates all department employees.
  • Understands and processes FTD, interstore, Teleflora orders, and Internet orders.
  • Determines department goals with store director or manager of perishables.
  • Determines weekly work schedule and establishes a daily work plan for the department.
  • Inspects signage and displays for quality and quantity of merchandise and orders product for replenishment.
  • Communicates with employees regarding sales and ideas.
  • Handles and satisfies customer issues.
  • Figures retail pricing and ensures correct pricing.
  • Extends invoices, posts invoices, and oversees department bookkeeping procedures.
  • Analyzes weekly and monthly sales and trends and compares to actuals, prepares ad projections, and writes ads.
  • Conducts inventory of the department and controls inventory levels.
  • Plans displays, promotions, and determines pre-orders.
  • Ensures proper temperatures and storage procedures are maintained to guarantee freshness and control shrink of product.
  • Understands and troubleshoots equipment and ensures maintenance is performed.
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
  • Adheres to company policies and individual store guidelines.
  • Reports to work when scheduled and on time.
  • Secondary Duties and Responsibilities

  • Ensures pricing is competitive in the market area.
  • Attends meetings and seminars and participates in continuing education.
  • Fills displays and works in the sales area.
  • Unloads trucks, checks in delivered merchandise and places product in appropriate storage area.
  • Performs departmental duties as needed.
  • Assists in other areas of store as needed.
  • Performs other job related duties and special projects as required.
  • Supervisory Responsibilities

  • Instructs, assigns, reviews and plans work of others.
  • Maintains standards, coordinates activities, allocates personnel, acts on employee problems, and selects new employees.
  • Has the authority to approve employee discipline.
  • Has the authority to recommend employee transfer, discharge, and wage increases.
  • Knowledge, Skills, Abilities and Worker Characteristics

  • Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
  • Ability to do arithmetic calculations involving fractions, decimals, and percentages.
  • Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.
  • Education and Experience

    High School or over three years of related work experience preferred.

    Physical Requirements

  • Must be able to physically perform medium work : exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
  • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
  • Must be able to perform the following physical activities : Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
  • Working Conditions

    The duties for this position are normally conducted in a store environment. There is significant pressure to meet deadlines and handle multiple priorities. There is exposure to dirt, noise, dangerous chemicals / solvents, dampness and temperature extremes.

    Equipment Used to Perform Job

    Telephone, fax, copier, intercom system, pallet jacks, trash compactor, cardboard compactor, box cutter, computer, calculator, cash register, ribbon shears, wire cutters, knives, helium tank, and manual chopper, C.A.R.S. reordering system.

    Financial Responsibility

    Responsible for company assets, including equipment and merchandise.

    Contacts

    Daily contact with customers, employees, suppliers / vendors, and the general public. Occasional contact with local, federal or state regulatory agencies regarding inspections.

    Confidentiality

    Has access to confidential information including, employee compensation, monthly results, quarterly inventory reports, sales and profit sheets, and warehouse pricing. Maintains confidentiality on orders placed (including, who sent, who received, order, and cost).

    [job_alerts.create_a_job]

    Department Manager • Indianola, IA, US

    [internal_linking.related_jobs]
    Travel Occupational Therapist

    Travel Occupational Therapist

    MedPro Healthcare Allied Staffing • Norwalk, IA, US
    [job_card.full_time]
    MedPro Healthcare Allied Staffing is seeking a travel Occupational Therapist for a travel job in Norwalk, Iowa.Job Description & Requirements. Joint Commission-certified staffing agency, is seek...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Anthropologie Assistant Department Manager

    Anthropologie Assistant Department Manager

    Urban Outfitters • West Des Moines, IA, US
    [job_card.full_time]
    The Assistant Department Manager supports service, selling, and business operations to achieve an engaging and inspiring store environment. This includes fostering community amongst the team through...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Restaurant Delivery - Receive 100% of Customer Tips

    Restaurant Delivery - Receive 100% of Customer Tips

    DoorDash • Osceola, IA, United States
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Meat Team Leader (Department Manager)

    Meat Team Leader (Department Manager)

    Whole Foods Market • West Des Moines, IA, US
    [job_card.full_time]
    A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet.That means improving...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Brand Activation Manager

    Brand Activation Manager

    Advantage Solutions • Des Moines, IA, United States
    [job_card.full_time] +1
    Primary Posting Location : City.Primary Posting Location : State / Province.Primary Posting Location : Postal Code.Primary Posting Location : Country. Field Operations / Field Management.The Market Mana...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Active Pulmonary Disease Officer

    Active Pulmonary Disease Officer

    United States Army • Norwalk, IA, United States
    [job_card.full_time]
    THE ARMY HEALTH CARE ADVANTAGE As a member of the Army health care team, you’ll receive benefits that you won’t be able to get in a civilian career. Challenging Work Feel inspired with great case di...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Certified Occupational Therapy Assistant

    Travel Certified Occupational Therapy Assistant

    IDR Healthcare • Norwalk, IA, US
    [job_card.full_time]
    IDR Healthcare is seeking a travel Certified Occupational Therapy Assistant for a travel job in Norwalk, Iowa.Job Description & Requirements. Certified Occupational Therapy Assistant.Pay package...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Travel Certified Occupational Therapist Assistant (COTA) - $1,191 per week in Norwalk, IA

    Travel Certified Occupational Therapist Assistant (COTA) - $1,191 per week in Norwalk, IA

    Triage Staffing LLC • Norwalk, IA, US
    [job_card.full_time]
    Travel Rehab : Occupational Therapy Norwalk.Shift Details : 8H Days (8 : 00 AM-4 : 00 PM).Length : 13 WEEKS 13 weeks.Apply for specific facility details. Certified Occupational Therapy Assistant.[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Physical Therapist - PRN

    Physical Therapist - PRN

    Good Samaritan • Indianola, Iowa, United States
    [job_card.full_time] +1
    Join our not-for-profit organization that has provided over 100 years of housing and services to seniors with a commitment to quality care and service in a Christian environment.S Jefferson Way, In...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Side Hustle Specialist (Evenings & Weekends)

    Side Hustle Specialist (Evenings & Weekends)

    Finance Buzz • Osceola, Iowa, US
    [job_card.full_time] +1
    We’re seeking dependable individuals who want to build a side income alongside their full-time work.This role offers flexible tasks you can perform outside your regular job hours.You’ll be given st...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Area Field Manager

    Area Field Manager

    U-Haul • Des Moines, Iowa, USA
    [job_card.full_time]
    Douglas Ave Des Moines Iowa 50322 United States of America.Are you a self-starter Are you tired of being locked down in an office all day Do you crave the flexibility to manage plan and execute you...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Five Below Careers in Pleasant Hill, IA

    Five Below Careers in Pleasant Hill, IA

    Five below • Pleasant Hill, IA, USA
    [job_card.full_time]
    Five Below is seeking sales associates, stock associates, and assistant managers.Fun retail environment with competitive pay and flexible scheduling. Opportunities to work with trending products pop...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Certified Occupational Therapy Assistant - $1,524 per week

    Travel Certified Occupational Therapy Assistant - $1,524 per week

    Go Healthcare • Norwalk, IA, United States
    [job_card.full_time]
    Go Healthcare is seeking a travel Certified Occupational Therapy Assistant for a travel job in Norwalk, Iowa.Job Description & Requirements. Certified Occupational Therapy Assistant.Pay package is b...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Certified Occupational Therapy Assistant - $1,139 per week

    Travel Certified Occupational Therapy Assistant - $1,139 per week

    Skyline Med Staff Allied • Norwalk, IA, United States
    [job_card.full_time]
    Skyline Med Staff Allied is seeking a travel Certified Occupational Therapy Assistant for a travel job in Norwalk, Iowa.Job Description & Requirements. Certified Occupational Therapy Assistant.Join ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Acute Physical Therapist

    Acute Physical Therapist

    MLee Healthcare Staffing and Recruiting, Inc • Norwalk, IA, United States
    [job_card.full_time]
    Full-Time, Flexible Shifts Available.Join Our Occupational Therapy Team in Norwalk, Iowa.We are seeking a compassionate and skilled. As an OT, you will help patients regain independence by evaluatin...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Certified Occupational Therapist Assistant (COTA) - $1,285 per week in Norwalk, IA

    Travel Certified Occupational Therapist Assistant (COTA) - $1,285 per week in Norwalk, IA

    AlliedTravelCareers • Norwalk, IA, US
    [job_card.full_time]
    AlliedTravelCareers is working with Prime HealthCare Staffing to find a qualified Certified Occupational Therapist Assistant (COTA) in Norwalk, Iowa, 50211!. Prime HealthCare Staffing, a national he...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Certified Occupational Therapy Assistant - $1,394 per week

    Travel Certified Occupational Therapy Assistant - $1,394 per week

    MedAdventures • Norwalk, IA, United States
    [job_card.full_time]
    MedAdventures is seeking a travel Certified Occupational Therapy Assistant for a travel job in Norwalk, Iowa.Job Description & Requirements. Certified Occupational Therapy Assistant.MedAdventures Jo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Manager

    Store Manager

    Family Dollar • Osceola, IA, USA
    [job_card.full_time]
    Join the Family Dollar team as a Store Manager and help us lead our store to success.As a Store Manager, you will be responsible for hiring, training, and managing staff, overseeing store operation...[show_more]
    [last_updated.last_updated_30] • [promoted]