Billing Analyst

Billing Analyst

The Billing Analyst is responsible for billing operations analysis and customer service for large accounts. The Analyst will liaise with utilities customers internal and external to resolve routine and complex billing questions and requests to ensure on time accurate billing. Verify accuracy of billing data review and analyze individual accounts making independent decisions regarding billing activities. Serve as the primary contact for large account billing management internally and externally through proactive communication with Sales and Customers and reviewing all large account billings. Identify billing discrepancies and determine root cause of the issue. Recognize problem accounts and independently take the necessary steps to resolve issues and revise errors. Create manual invoices at a detailed customer level ensuring data integrity. Review analyze and resolve unbilled cycles. Communicate and maintain relationships with utilities to troubleshoot issues and verify data. Work with IT to improve system-driven automation. Responsible for accurately updating and generating reports analyze and draw appropriate conclusions. Comprehend and interpret EDI. Ensure SOX Compliance and participate in monthly close process. Work closely with the Pricing team to fully understand pricing components ensure billing processes are aligned and stay abreast of any market driven or Utility changes that affect billing determinants. Ensure high degree of customer service for both internal and external customers. Ensure processes and training materials are documented and regularly maintained.

Accounting, Accounts receivable, Accounts payable, Invoicing, Data entry, billing customer service

Accounting,Accounts receivable,Accounts payable,Invoicing,Data entry

Entry Level

This is a Contract position based out of Columbus, OH.

The pay range for this position is $24.68 - $24.68 / hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following : Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off / Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Columbus,OH.

This position is anticipated to close on Dec 31, 2025.