Service Assistant II-Procurement Services

Service Assistant II-Procurement Services-240000024H

Description

JOB SUMMARY/ESSENTIAL JOB FUNCTIONS: The Service Assistant 2 effectively and efficiently receives materials and supplies from vendors, accurately picks and packs orders, and distributes orders to end users across campus. This position also provides campus-wide customer service and support for orders, troubleshoots overages, shortages, and damages, and is the first line in identifying any billing error.

DUTIES AND RESPONSIBILITIES :

• Prepares and prioritizes a delivery route sheet for morning and afternoon deliveries each day.
• Delivers timely requested supplies to various locations across campus.
• Obtains signature of receipt on all applicable paperwork, records time of delivery, and records recipient ID number for entry in the inventory management system
• Scans, saves, and uploads route delivery sheet to the General Stores SharePoint site.
• Collects IT equipment from HSC Hub, and delivers to ITS, or to end users on campus; obtains and reviews itemized list, signs, dates and returns to General Stores and ITS.
• Processes, organizes, correctly tags and stores inventory within the warehouse using the web-based inventory system.
• Monitors requisitions in the inventory management system for requests of stocked items; identifies, picks, and appropriately packages supplies for delivery/pickup.
• Participates in fiscal year-end inventory.
• Stores packing lists, invoices, etc., in the purchase order folder, and returns to the filing cabinet until all line items have been received.
• Receives and verifies goods delivered by UPS, FedEx, or another carrier.
• Answers incoming phone calls; assists customers with questions; escalates issues as needed
• Performs other duties as necessary.

Qualifications

MINIMUM REQUIREMENTS:

EDUCATION : High School Diploma or GED. (TRANSCRIPT REQUIRED)

EXPERIENCE: Two (2) years of warehouse shipping and receiving experience. Must have a valid Driver’s License.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to determine efficient and effective methods to distribute supplies to various locations across campus.
• Ability to work independently and as part of a team.
• Knowledge and skills in using a computer, printer/scanner/copier, email, and the ability to perform data entry.
• Ability to operate a pallet jack, to lift, push, pull, and carry ≥75lbs.
• Ability to stand or walk for extended periods, stoop, kneel, crouch, and reach above one's head.
• Ability to operate a delivery vehicle.
• Ability to communicate professionally with coworkers, staff, students, and faculty.

Job

Other Services Jobs

Primary Location

US-Tennessee-Memphis

Organization

Purchasing Services

Schedule

Full-timeCampus/InstituteMemphis

Job Posting

Oct 7, 2024, 9:53:55 PM