A company is looking for a Loss Mitigation Liaison I.
Key Responsibilities
Act as the Single Point of Contact (SPOC) for mortgage loan borrowers exploring loss mitigation options or facing foreclosure
Collect consumer financial information, assist borrowers with loss mitigation documents, and communicate the terms of approvals or declines
Provide mentorship to new hires and assist management with projects and training
Required Qualifications
A combined 5 years of higher education and / or work experience, including 2 years of collections or customer service experience with 1 year as a SPOC
Proficiency in word processing and spreadsheet software
Experience in mortgage collections is preferred
Knowledge of relevant systems is advantageous
A Bachelor's degree is preferred
Loss Mitigation Liaison • Baltimore, Maryland, United States
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