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Manager of Member Success
Manager of Member SuccessVirtualVocations • Tamarac, Florida, United States
Manager of Member Success

Manager of Member Success

VirtualVocations • Tamarac, Florida, United States
[job_card.variable_hours_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Manager, Member Success.

Key Responsibilities

Deliver a high-quality Institutional Member experience and support renewal and expansion efforts

Translate members' priorities into actionable engagement across programming and insights

Maintain accurate CRM records and manage scheduling, invoicing, and event support

Required Qualifications

4+ years of experience in account management, relationship management, or customer success

Strong servicing instincts and pride in quality follow-through

Comfort managing multiple accounts and projects simultaneously

Tech-savvy with experience using tools like Google Workspace, Salesforce, or similar systems

Solid project management skills and professionalism in handling sensitive relationships

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Member Of • Tamarac, Florida, United States

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