Title : Servicing Analyst - Senior
Length of Contract : months
Physical Working Location : rd Ave N – Floor , Billings, MT
Hours of Operation : Monday-Friday : am – pm Position Overview
Join our dynamic team in the Transportation Finance line of business as a Servicing Analyst. This role offers the opportunity to work in Billings, MT, a city known for its vibrant community and beautiful landscapes. If you are seeking a position that combines administrative skills with analytical challenges, this is the perfect opportunity for you.
Group / Project Info
- Responsible for performing UCC and Workflow / Title processes per the SOP guidelines
- Participate in and complete analysis of information and processes
- Create and administer reporting for the process
- Represent the Billings site on projects
Responsibilities Include (but are not limited to) :
Collaborate with management in accumulating, analyzing, interpreting, and reporting operational performance dataPartner with team members in process improvement for department initiativesCoordinate and participate in analysis necessary for functional operations reviewsLead / participate in projects impacting the site, such as customer onboarding and process changesEnable productive relationships within the line of business and other functions through responsiveness and supportProactively work with others to ensure delivery of timely, quality, and efficient fulfillment activitiesProvide advice to internal business partners and peers to support the completion of processes or activities within established proceduresProvide input and analysis into the continuous improvement of business processes and proceduresParticipate in the planning, testing, and implementation of projects and new / revised products / services or processesProvide on-the-job assistance and training to others as requestedEscalate issues that require resolution by more senior team members, as per guidelinesIdentify potential risk situations / impacts and make recommendations or escalate to the managerMust-Have Skills
year of previous clerical / administrative / secretarial experienceStrong attention to detail - Document matching will be a large part of the positionNice-to-Have Skills
Previous banking / financial institution experienceStrong Microsoft Office suite skills including OutlookSoft Skills
Ability to partner with internal employeesExcellent communication skillsExcellent organizational, follow-up, analytical, and problem-solving skillsStrong time management skillsAbility to prioritize projects and tasksCommitment to complete projects and tasks as assignedEducation / Certifications
High School diploma or experience equivalentServicing Analyst - Senior
Interview (In person / Phone / Video) : VideoInterview Duration : min – Conversational