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Implementation Manager
Implementation ManagerDigital Realty • Ashburn, VA, US
Implementation Manager

Implementation Manager

Digital Realty • Ashburn, VA, US
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Implementation Manager

This role offers you the opportunity to showcase your project management expertise and technical skill to make a direct impact at the largest wholesale data center provider in the world. As Implementation Manager, you will assist and provide technical oversight / guidance to local property engineering teams through your project management and task tracking activities. Working cross-functionally with our Property Management, Technical Operations and Sales teams, you will coordinate the deployment and installation of equipment and infrastructure within a data center or colocation environment. It will be your mission to ensure these deployments are completed on time, on budget and error-free. If you are eager to work on multiple projects in a dynamic, fast-paced environment, then we look forward to hearing from you.

The Implementation Manager's primary responsibility is project management of customer implementations in a data center raised floor environment. This typically includes the installation of racks, electrical distribution, cages, containment systems, and data cable infrastructure. The Implementation Manager will manage multiple simultaneous projects across several data centers in their region using standard project and construction management best practices. The primary responsibility is to use standard project management and construction best practices to ensure all deployments are completed on time, in budget, and error-free. Additional specific responsibilities include :

  • Create a project plan for each customer deployment
  • Track the deployment and update the project plan
  • Create a bill of materials and scope / spec for each sub-trade required to implement the customer requirements
  • Provide a budget to actual cost analysis for each project
  • Coordinate the work with the local property team, ensure the local team has all required information to bid and purchase any outstanding contracts
  • Manage existing supply chains and make recommendations for improvements
  • Manage supply chain inventory against outstanding projects / orders
  • Track vendor managed inventory (VMI) against outstanding orders to ensure inventory levels are maintained

What you'll need :

  • 3-5 years' experience in the deployment of fixtures and infrastructure in a raised floor data center environment (preferably in the Telco, Colo, or Hosting industry)
  • Expert level knowledge of rack, cage, electrical distribution, and data cable infrastructure
  • Bachelor's degree (BA / BS) or equivalent experience required
  • PMP certification preferred
  • BCSI or other data center specific certifications desired
  • Expert level knowledge in reading / interpreting construction plans, one-line drawings, and construction specifications
  • Experience working with material vendors, and inventory management / vendor managed inventory (VMI)
  • Ability to create specifications and scopes of work
  • Expert level proficiency in the use of MS Productivity tools, including Word, Access, Excel, Visio
  • Expert level proficiency with project management software
  • Working knowledge of Cost Accounting
  • Experience in customer deployments in Colo or Hosting industry
  • Proven ability to project manage effectively, and to take corrective action when needed
  • Working knowledge of mechanical, electrical and plumbing systems supporting a critical environment
  • Able to effectively respond, verbally or written, to sensitive issues, complex inquiries or complaints
  • Excellent verbal and written communications skills
  • Able to make effective presentations and respond to questions from groups of clients, customers and the general public
  • Ability to track costs for all projects, using purchase orders and other tracking methods
  • Ability to analyze and solve problems involving several options with limited information
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form and to work independently
  • Requires advanced analytical and quantitative skills
  • Demonstrate ability to work effectively in a fast-paced, mission critical facilities environment
  • Strong organizational skills, attention to detail and openness to new ideas and procedures
  • Role may require occasional travel
  • A bit about us

    Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

    To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.

    A bit about our Digital team

    Our Operations team keeps our customers' infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.

    What we can offer you

    Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

    Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.

    Apply today, take charge of your career and grow your talents with us.

    Health and Safety

    Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.

    Our Compensation Philosophy

    Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.

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