Talent.com
Registration Specialist
Registration SpecialistGraham • Chesapeake, VA
Registration Specialist

Registration Specialist

Graham • Chesapeake, VA
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.permanent]
  • [filters_job_card.quick_apply]
[job_card.job_description]

Position : REMOTE – Registration Specialist

Status : Full-Time Hourly (40 hours)

Hours : Contract Position, 5 days per week, from 9am-6pm EDT with one-hour lunch

ABOUT THE ORGANIZATION :

This is a temporary, REMOTE – Registration Specialist opportunity with the possibility of becoming a permanent position based on business needs.

The Registration Specialist plays a crucial role in providing support for clients as they transition from client intake (clients in onboarding) to the support pipeline (active clients). This position is responsible for maintaining client loyalty, upselling existing clients to new services, fostering long-term relationships, facilitating overall client service, and ensuring clients achieve their goals. The Registration Specialist. serves as a trusted partner to assigned clients and must have a strong background in achieving key performance indicators (KPIs) and service level agreements (SLAs) as an account manager, client success manager, or similar role.

COMPENSATION & BENEFITS :

  • Temporary job opportunity in a very reputable organization
  • Paid Sick Time
  • Paid Vacation
  • Health insurance, medical and dental
  • Free FinFit Financial Wellness Benefit
  • Free Personal Financial Training Library Benefit
  • Shopping Discount Program, Workplace Advantage
  • Employee Assistance Program
  • Counseling
  • Legal & Financial Consultations
  • Pharmacy Discount Card

ESSENTIAL FUNCTIONS and RESPONSIBILITIES :

  • Provide support to clients transitioning from client intake to the support pipeline, ensuring a smooth onboarding process and continued satisfaction.
  • Maintain client loyalty and foster long-term relationships by understanding clients' needs and goals and providing tailored solutions.
  • Upsell existing clients to new services, driving revenue generation and enhancing client satisfaction.
  • Facilitate overall client service, addressing inquiries and resolving issues promptly and effectively.
  • Monitor client progress and ensure they are achieving their goals and objectives.
  • Demonstrate strong computer literacy and familiarity with various software applications, including email, word processing, CRM, and online research tools.
  • Drive client retention and revenue generation through successful relationship management and proactive engagement.
  • Utilize patience, empathy, and de-escalation techniques to address client concerns and maintain positive client relationships.
  • Exhibit key attributes such as customer focus, judgment / decision-making, prioritization, adaptability, conflict management, written and oral communication skills, pragmatism / problem-solving, resourcefulness / initiative, and active listening.

    • EXPERIENCE AND REQUIRED QUALIFICATIONS

  • Strong organizational skills with a keen attention to detail
  • Ability to prioritize tasks and manage time efficiently in a fast-paced environment.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Proven experience in achieving KPIs and SLAs as an account manager, client success manager, or similar role.
  • Excellent communication skills, both written and verbal, with a keen eye for syntax, grammar, and vocabulary.
  • Demonstrated success in driving client retention and generating revenue through relationship management and upselling.
  • Strong computer literacy, including proficiency in email, word processing, CRM, and software navigation.
  • Experience teaching or demonstrating software functionality and driving adoption internally or externally.
  • Ability to prioritize tasks effectively, adapt to changing circumstances, and manage conflicts professionally.
  • Patience, empathy, and strong client de-escalation skills to address client concerns and maintain positive relationships.

    • PHYSICAL DEMANDS

  • This position routinely utilizes standard office equipment such as laptops, computers, phones, photocopiers, and filing cabinets, in a home office as well as an in-person office environment.
  • Ability to lift / move up to 20 pounds.
  • This position is generally performed in a professional office setting; 70% sitting, 20% standing, and 10% walking.
  • The physical requirements described are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with a qualifying disability to perform the essential functions.

    • GENERAL INFORMATION : Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position.

    [job_alerts.create_a_job]

    Registration Specialist • Chesapeake, VA

    [internal_linking.related_jobs]
    Transportation Revenue System Specialist

    Transportation Revenue System Specialist

    CDM Smith • Chesapeake, VA, United States
    [job_card.full_time]
    Works with and leads multi-disciplinary teams to help our customers design, test, implement, and oversee solutions for transportation revenue collection. The position will focus on design, procureme...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior, Patient Access Representative

    Senior, Patient Access Representative

    Sentara • Elizabeth City, NC, United States
    [job_card.full_time]
    The Senior Patient Access Representative is a working resource to the patient registration teams.Responsibilities include registering patients for the Emergency Department, and / or various registrat...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Patient Registration Technician

    Patient Registration Technician

    Childrens Hospital of The King's Daughters • Norfolk, Virginia, United States, 23507
    [job_card.full_time]
    Patient Registration Technician.This is a full-time position and requires availability between Mon-Thu : 6 : 45AM-7PM; Fri : 6 : 45AM-5PM and rotating Saturdays 8AM-11 : 45AM. The Patient Registration Techn...[show_more]
    [last_updated.last_updated_30]
    Grantmaking Specialist

    Grantmaking Specialist

    VirtualVocations • Chesapeake, Virginia, United States
    [job_card.full_time]
    A company is looking for an Advanced Grantmaking Specialist to manage grantmaking operations and fiscal sponsorship work. Key Responsibilities Serve as the primary point of contact for fiscal spon...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Credentialing Specialist

    Credentialing Specialist

    VirtualVocations • Chesapeake, Virginia, United States
    [job_card.full_time]
    A company is looking for a Credentialing Specialist responsible for facilitating the centralized verification office program and serving as the primary credentialing liaison.Key Responsibilities ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Recruitment and Employment Specialist

    Recruitment and Employment Specialist

    Neighborhood • Chesapeake, VA, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Recruitment & Employment Specialist Location : .Chesapeake, VA | Status : Full-Time, Exempt | Starting Salary : $65,000 About Neighborhood Neighborhood is an economic empowe...[show_more]
    [last_updated.last_updated_30]
    Senior Acquisition Support Specialist

    Senior Acquisition Support Specialist

    KMRG, LLC • Norfolk, VA, US
    [job_card.part_time]
    [filters_job_card.quick_apply]
    ROLE We are seeking a Senior Acquisition Support Specialist to support the U.Department of Transportation’s Maritime Administration (MARAD) Office of Acquisition in Norfolk, VA.In this r...[show_more]
    [last_updated.last_updated_variable_days]
    Benefits Program Specialist-100% Commission-Remote

    Benefits Program Specialist-100% Commission-Remote

    Brewer Agency • Norfolk, VA, US
    [filters.remote]
    [job_card.full_time] +1
    Benefits Program Specialist - Build Your Future - Join The Tyler Brewer Agency!.Are you a driven and ambitious individual seeking an exciting career with unlimited earning potential and a strong wo...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    University Registrar

    University Registrar

    InsideHigherEd • Norfolk, Virginia, United States
    [job_card.full_time]
    Norfolk State University (NSU).HBCU renowned for transformative teaching, innovative research, and community impact, seeks an experienced, collaborative, and student-centered leader to serve as its...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Student Records / Compliance Specialist

    Student Records / Compliance Specialist

    New Horizons Regional Education Centers • Newport News, VA, United States
    [job_card.full_time]
    New Horizons Regional Education Centers (NHREC) is the largest of nine regional centers in Virginia, serving approximately 1,500 public school students and 1,200 adult learners annually.The center ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Veteran & Military Spouse Talent Community

    Veteran & Military Spouse Talent Community

    CBRE • Norfolk, VA, United States
    [job_card.full_time]
    Veteran & Military Spouse Talent Community.Accounting / Finance, Administrative, Building Management, Capital Markets, Communications / Public Relations, Data & Analytics, Data Centers, Engineering / Mai...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Clinical Specialist, Joint Replacement Hampton, VA

    Clinical Specialist, Joint Replacement Hampton, VA

    Stryker • Hampton, Virginia, USA
    [job_card.full_time]
    As a Clinical Specialist at Stryker you will help improve orthopedic surgeries around the world and play a direct role in our mission of making healthcare this role you will build deep clinical an...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Interventional Radiology (IR) - $2,806 per week in Richmond, VA

    Travel Interventional Radiology (IR) - $2,806 per week in Richmond, VA

    AlliedTravelNetwork • Chesapeake, Virginia, US
    [job_card.full_time]
    AlliedTravelNetwork is working with Care Career to find a qualified Interventional Radiology in Richmond, Virginia, 23229!. An interventional radiology technologist works alongside a physician and n...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Acquisition Specialist

    Acquisition Specialist

    KMRG, LLC • Norfolk, VA, US
    [job_card.part_time]
    [filters_job_card.quick_apply]
    ROLE We are seeking an Acquisition Specialist to support the U.Department of Transportation’s Maritime Administration (MARAD) Office of Acquisition in Norfolk, VA. In this role, you will provi...[show_more]
    [last_updated.last_updated_variable_days]
    Special Agent, $40,000 Recruitment Incentive

    Special Agent, $40,000 Recruitment Incentive

    The United States Secret Service • Norfolk, VA, US
    [job_card.full_time]
    Recruitment Incentive : Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive detail...[show_more]
    [last_updated.last_updated_less] • [promoted] • [new]
    Learning Standard Specialist

    Learning Standard Specialist

    Prevailance • Norfolk, VA, US
    [job_card.full_time]
    This position is currently filled, however we are accepting applications for Ready Replacement Pool consideration.Prevailance is seeking an experienced, mission-focused professional to support.Surf...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Training Specialist - LTSS Service Coordination

    Training Specialist - LTSS Service Coordination

    Virginia Staffing • Norfolk, VA, US
    [job_card.full_time]
    Training Specialist - LTSS Service Coordination.This position necessitates extensive experience and knowledge of HCBS benefits and LTSS assessments. Location : Must reside near one of our Elevance He...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Credentialing Specialist I - Professional Staff

    Credentialing Specialist I - Professional Staff

    Childrens Hospital of The King's Daughters • Norfolk, Virginia, United States, 23507
    [job_card.full_time]
    Credentialing Specialist I - Professional Staff.The Credentialing Specialist I reports to the Director of Professional Staff and is responsible for supporting departmental activities to ensure qual...[show_more]
    [last_updated.last_updated_30]