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Key Account Manager-San Jose CA-Dry Eye
Key Account Manager-San Jose CA-Dry EyeHarrow • San Jose, CA, US
Key Account Manager-San Jose CA-Dry Eye

Key Account Manager-San Jose CA-Dry Eye

Harrow • San Jose, CA, US
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  • [job_card.full_time]
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Key Account Manager-San Jose CA-Dry Eye

Harrow (Nasdaq : HROW) is a leading North American ophthalmic-focused pharmaceutical company. Harrow is an incredible entrepreneurial company that values innovation, patient access to affordable medicines, and supporting mission work. Harrows ophthalmic pharmaceutical portfolio includes an expanding Posterior Portfolio, a broad Dry Eye Disease product line, and a Specialty Anterior Segment product line.

The Key Account Manager (KAM) for the Dry Eye Business Unit is responsible for launching and growing market share with a strong focus on driving demand through the payer channel in a defined geographic area. This position requires a highly motivated self-starter who offers solutions to challenges, has a positive presence with internal and external customers, is well organized, and can multitask in a continuously changing and dynamic ophthalmic market environment. Assigned monthly / quarterly / annual sales revenue and product objectives will be achieved through consultation and value-based communications with ophthalmologists, optometrists, and staff on the indication, use, characteristics, and advantages of Harrow ophthalmic branded formulations. Prospective candidates should have pharmaceutical or medical device sales experience and a proven track record of success selling to physicians, private clinics, hospitals, and support staff. This position requires about 70% travel.

Essential duties and responsibilities include :

  • Meet or exceed quarterly sales revenue and product goals
  • Takes 100% ownership and accountability to reach the goals set by the company
  • Focus on the development of new customers while converting the existing customer base
  • Entrepreneurial mindset to analyze, develop, and grow the territory business
  • Drive demand through organic pull-through and deploy any and all reimbursement solutions
  • Call on ophthalmic healthcare professionals in defined markets
  • Develop critical physician and staff relationships within the assigned geography
  • Utilizes internal resources when developing quarterly action plans and partnering with accounts
  • All sales activity is adequately recorded in CRM in a timely manner
  • Competent in PowerPoint, Excel, Word & Outlook
  • Maintain an in-depth and professional level understanding of our ophthalmic product portfolio and the competition
  • Articulate the clinical benefits of the products / formulations and our solutions that complement them in a compliant manner
  • Act with a sense of urgency at all levels of customer care and follow up
  • Collaborate with internal departments and peers
  • Ability to travel throughout the assigned geography on a routine basis
  • Expected travel in the field will be about 75-80%, which may include overnight stays
  • Understand the Pharmaceutical Industry's Code of Practice
  • Comply with all state and federal-specific legislation and regulatory requirements
  • Manage expenses in a thoughtful, responsible, and ethical manner
  • Resourceful thinker that may not have a complete roadmap to success but finds the resources available to win and prosper
  • Acts as the liaison for customers with continual follow-up
  • Submits all required reports, including monthly expense reports, on time

Knowledge, skills, and abilities include :

  • Bachelor's degree in a related field
  • Has 1-4 years of pharmaceutical or medical device sales experience (Ophthalmic experience is beneficial)
  • Ability to build, develop, and foster longstanding relationships with customers
  • Ability to quickly absorb product and practice information and offer solutions that resonate
  • Experience with the execution of strategic and targeted business plans around priorities and goals
  • Proficient with MS Office products, including Word, Excel, and PowerPoint
  • Clinical understanding in the specialty of ophthalmology is preferred
  • Knowledge of payer landscape, Commercial, Medicare Part D, and dual eligibility
  • Knowledge of how physicians make decisions regarding patient care for various therapies
  • Excellent presentation and interpersonal skills
  • Solid independent judgment and initiative required
  • Superior communication and written skills are a must
  • Ability to multitask, adjusting priorities as needed
  • Good problem-solving and analytical skills
  • Ability to become proficient with the CRM System
  • 70% weekly travel in a defined territory with overnights required
  • Compensation 120K plus bonus

    If you are unable to upload your resume in this system, please email Talentgroup@harrowinc.com

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    Key Account • San Jose, CA, US

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